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Console Logs - Specific campaign won't load (stuck on black load screen)

1401618372

Edited 1401618846
Hi roll20 staff and all others whom it may concern -- My campaign (titled plushiemikey's World of Terrae RP ) is having issues with loading. I've gone through the steps of checking for extensions (which I have none), clearing my cache, and assuring use of Google Chrome to no avail. Other campaigns load just fine. The campaign seems to load up to a point, only for it to remain stuck on the black screen (I can still interact with the tabs on the top-right side, but none of the campaign's data--except soundcloud files--show). The thing is, the campaign appears fickle with loading; sometimes it successfully loads through for playability, but most of the time it does not. It seems to have the best success rate when other players are not simultaneously connected actively on the campaign while loading. Other players load just fine. Here is the first console log -- Resource interpreted as Script but transferred with MIME type text/html: "<a href="https://app.roll20.net/editor/startjs/?timestamp=1401615776&disablewebgl=false&forcelongpolling=false&offsite=false" rel="nofollow">https://app.roll20.net/editor/startjs/?timestamp=1401615776&disablewebgl=false&forcelongpolling=false&offsite=false</a>". app.roll20.net/:13 TB.setLogLevel(5) opentok.min.js:50 TB.setLogLevel(5) opentok.min.js:50 OpenTok JavaScript library v2.2.5 opentok.min.js:50 Release notes: <a href="http://www.tokbox.com/opentok/webrtc/docs/js/rele" rel="nofollow">http://www.tokbox.com/opentok/webrtc/docs/js/rele</a>... opentok.min.js:50 Known issues: <a href="http://www.tokbox.com/opentok/webrtc/docs/js/rele" rel="nofollow">http://www.tokbox.com/opentok/webrtc/docs/js/rele</a>... opentok.min.js:50 OT.setLogLevel(5) opentok.min.js:50 70 app.js?1401593683:22 TOUCH SUPPORTED: false app.js?1401593683:23 USING WEBGL ACCELERATION... app.js?1401593683:23 select app.js?1401593683:18 Switch mode to select app.js?1401593683:18 Initializing new dice engine with randomness... app.js?1401593683:32 Using random entropy app.js?1401593683:32 window resize app.js?1401593683:35 UPDATE GL SIZE! app.js?1401593683:23 tuts loaded tutorial_tips.js:7 Final page load. app.js?1401593683:28 Scan for new plays! app.js?1401593683:28 Auth'ed. app.js?1401593683:28 Go post auth! app.js?1401593683:28 282 Scan for new plays! app.js?1401593683:28 initial setup app.js?1401593683:28 The page at '<a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a>' was loaded over HTTPS, but displayed insecure content from '<a href="http://api.soundcloud.com/tracks/95509809/stream?client_id=bbee575fe431e873910d2a874e013989" rel="nofollow">http://api.soundcloud.com/tracks/95509809/stream?client_id=bbee575fe431e873910d2a874e013989</a>': this content should also be loaded over HTTPS. app.roll20.net/:1 refershing page listings! app.js?1401593683:30 The page at '<a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a>' was loaded over HTTPS, but displayed insecure content from '<a href="http://ec-media.soundcloud.com/af3tS6ZHHlWJ.128.mp3?f10880d39085a94a0418a7e…IGGLK7XA7YZSNQ&Expires=1401616792&Signature=61rpUQgQ2R0SzUb74zkBgzsJlyk%3D" rel="nofollow">http://ec-media.soundcloud.com/af3tS6ZHHlWJ.128.mp3?f10880d39085a94a0418a7e…IGGLK7XA7YZSNQ&Expires=1401616792&Signature=61rpUQgQ2R0SzUb74zkBgzsJlyk%3D</a>': this content should also be loaded over HTTPS. app.roll20.net/:1 It appeared there were some warning symbols related to soundcloud. When I loaded through with this console log, again I was stuck in the end with a blank black screen with the roll20 logo, but there was music playing presently. I temporarily promoted someone to GM simply to pause the music since it had warning relativity, and acquired this console log instead: Resource interpreted as Script but transferred with MIME type text/html: "<a href="https://app.roll20.net/editor/startjs/?timestamp=1401617334&disablewebgl=false&forcelongpolling=false&offsite=false" rel="nofollow">https://app.roll20.net/editor/startjs/?timestamp=1401617334&disablewebgl=false&forcelongpolling=false&offsite=false</a>". app.roll20.net/:13 TB.setLogLevel(5) opentok.min.js:50 TB.setLogLevel(5) opentok.min.js:50 OpenTok JavaScript library v2.2.5 opentok.min.js:50 Release notes: <a href="http://www.tokbox.com/opentok/webrtc/docs/js/rele" rel="nofollow">http://www.tokbox.com/opentok/webrtc/docs/js/rele</a>... opentok.min.js:50 Known issues: <a href="http://www.tokbox.com/opentok/webrtc/docs/js/rele" rel="nofollow">http://www.tokbox.com/opentok/webrtc/docs/js/rele</a>... opentok.min.js:50 OT.setLogLevel(5) opentok.min.js:50 70 app.js?1401593683:22 TOUCH SUPPORTED: false app.js?1401593683:23 USING WEBGL ACCELERATION... app.js?1401593683:23 select app.js?1401593683:18 Switch mode to select app.js?1401593683:18 Initializing new dice engine with randomness... app.js?1401593683:32 Using random entropy app.js?1401593683:32 window resize app.js?1401593683:35 UPDATE GL SIZE! app.js?1401593683:23 tuts loaded tutorial_tips.js:7 Final page load. app.js?1401593683:28 Scan for new plays! app.js?1401593683:28 Auth'ed. app.js?1401593683:28 Go post auth! app.js?1401593683:28 282 Scan for new plays! app.js?1401593683:28 initial setup app.js?1401593683:28 refershing page listings! app.js?1401593683:30 Once more it left me with nothing more than the black loading screen and with nothing to work with except the soundcloud files. I understand there is a lot of stuff packed into this campaign, but that doesn't change how sometimes the campaign will still load just fine. I can't seem to determine the cause of the problem exactly. Thank you for your time and help with this. EDIT - Some additional information from <a href="http://supportdetails.com/" rel="nofollow">http://supportdetails.com/</a> ... Operating System: Windows Windows XP Browser Version: Chrome 35.0.1916.114
Still having issues with this :( Resource interpreted as Script but transferred with MIME type text/html: "<a href="https://app.roll20.net/editor/startjs/?timestamp=1401673919&disablewebgl=false&forcelongpolling=false&offsite=false" rel="nofollow">https://app.roll20.net/editor/startjs/?timestamp=1401673919&disablewebgl=false&forcelongpolling=false&offsite=false</a>". app.roll20.net/:13 TB.setLogLevel(5) opentok.min.js:50 TB.setLogLevel(5) opentok.min.js:50 OpenTok JavaScript library v2.2.5 opentok.min.js:50 Release notes: <a href="http://www.tokbox.com/opentok/webrtc/docs/js/release-notes.html" rel="nofollow">http://www.tokbox.com/opentok/webrtc/docs/js/release-notes.html</a> opentok.min.js:50 Known issues: <a href="http://www.tokbox.com/opentok/webrtc/docs/js/release-notes.html#knownIssues" rel="nofollow">http://www.tokbox.com/opentok/webrtc/docs/js/release-notes.html#knownIssues</a> opentok.min.js:50 OT.setLogLevel(5) opentok.min.js:50 70 app.js?1401593683:22 TOUCH SUPPORTED: false app.js?1401593683:23 USING WEBGL ACCELERATION... app.js?1401593683:23 select app.js?1401593683:18 Switch mode to select app.js?1401593683:18 Initializing new dice engine with randomness... app.js?1401593683:32 Using random entropy app.js?1401593683:32 window resize app.js?1401593683:35 UPDATE GL SIZE! app.js?1401593683:23 tuts loaded tutorial_tips.js:7 Final page load. app.js?1401593683:28 Scan for new plays! app.js?1401593683:28 Auth'ed. app.js?1401593683:28 Go post auth! app.js?1401593683:28 282Scan for new plays! app.js?1401593683:28 initial setup app.js?1401593683:28 refershing page listings! app.js?1401593683:30
I'm not seeing anything in your console log that's indicating what the error might be. I tried joining the campaign myself and didn't have any issues. I also looked at the campaign data and while it's a little large (around 3.2 MB) that's nothing terribly out of the ordinary...so unless you have an extremely slow connection I don't think it would cause an issue. The "displayed insecure content' warnings can be safely ignored. The fact that everyone else can load the campaign fine certainly seems to indicate an issue with your specific computer. Out of curiosity, if you use the Copy/Extend Campaign feature, does the copy load, or do you experience the same issue? Also, when it doesn't load, how much time are you waiting? (Shouldn't need to wait more than a minute or two max I would think, just wondering if you're giving up after like a few seconds). Sorry I don't have a more concrete answer for you, it is indeed very strange...
Admittedly it could be an issue with the specific computer, but said specific computer was having no problems with roll20 before. Usually I have to wait around 5 minutes to determine if the loading was successful or not; however when loading other campaigns it typically goes instantly without problem. I'll try using the Copy/Extend option as mentioned and post the results soon; I hadn't thought of that. For now I'll be able to GM my campaign just fine though since I'm over using my friend's laptop who is part of the game. Thank you for your time in checking it out though c: