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Cannot upload any image, cannot ope My Library, cannot see or hear anyone

This whole site is a mess. I has be come unusable, and it is definitely not my connection or pc. I have extremely fast speeds, and the issue persists across multiple computers. 
1595631631

Edited 1595631647
Kraynic
Pro
Sheet Author
If you haven't already, you might want to use the help desk to submit a ticket, or email them.  That way you know it will be in their system somehow, since this thread might not be caught with how busy they are (and going into a weekend).
1595631884
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi Thadrine! There's not much detail to go with here. I'd suggest going through the guide to   Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through  Step 4 .  ( Don't forget the complete Console Log !) That console log, plus the description, should go into a  Help Center Request Thank you!
1595644234

Edited 1595644878
I have removed ALL browser extensions.  Have tried Chrome, Chrome Canary, and Firefox.  Cleared cache, run CCleaner, restarted the machine.  Tried it on 3 different machines, each with the 3 different browsers and clearing the cache.  Cannot do ANYTHING. No image uploads, cannot access My Library.  Hours later I log in and STILL cannot do anything across multiple computers.  I have put WAY too much money into this site for it to just not work at all, which it does regularly. 
1595644650

Edited 1595644909
Just tried again on a different network, in a different part of town (different ISP), on a different machine. STILL cannot upload an image or access My Library.
1595645167

Edited 1595645195
Uploading a log just to get your site to load?  If it is across 12 different machines, and 3 different browsers, it is not the USER it is the service. 
1595653238
Kraynic
Pro
Sheet Author
But the console log would help them find what is happening.  That is what the log is for. To help them know what to look for to fix whatever your issue is. The forums aren't flooded with people not being able to upload things.  I uploaded some custom tokens in the last couple hours with no problems.  So, unless there is something going on with your specific account, I could argue that it isn't Roll20 either.
1595653809
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Question, are you a gm or creator of the game you are trying to do this in, or are you a player? The reason I ask, is this sounds like the behavior you would encounter from a player's connection.
1595656436

Edited 1595656574
Hello Thadrine, We see that you've gone through the first few steps of our guide to Solving Technical Issues. Please thoroughly work through Step 4. (Don't forget the complete Console Log, which will as stated assist in determining how to help.) If you need additional information on how to capture a console log we have additional information here: Submitting a Console Log in Firefox Submitting a Console Log in Chrome Thank you! 
remouve cookies maybe...?...
Allen.S said: remouve cookies maybe...?... As far as I can tell it was a lag issue, as later that night I could upload just fine without touching anything. But for a few hours it was driving nuts. 
I am still getting this issue constantly I thought it might be because of peak hours, but it seems to be continuous now. Tried Firefox and Chrome Cleared cache, disabled all extension. reinstalled browsers. Same eff ect. I cannot open My Library or upload any images. Firefox Console <a href="https://docs.google.com/document/d/1QXqhe09R82yAUapJfHzwmK25ISm1K6R6jec_te_nz3Q/edit?usp=sharing" rel="nofollow">https://docs.google.com/document/d/1QXqhe09R82yAUapJfHzwmK25ISm1K6R6jec_te_nz3Q/edit?usp=sharing</a>
Some cookies are misusing the recommended “sameSite“ attribute 9 This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. editor JQMIGRATE: Logging is active jquery.migrate.js:20:10 Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). 3 jquery-1.9.1.js:1444:6 Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). 3 jquery-1.9.1.js:1450:5 CAMPAIGN ID: 51457 startjs:15:9 Layout was forced before the page was fully loaded. If stylesheets are not yet loaded this may cause a flash of unstyled content. jquery-1.9.1.js:9392:13 Logged in - checking Account GDPR status: true editor:318:11 Ignoring unsupported entryTypes: paint. editor:410:14586 No valid entryTypes; aborting registration. editor:410:14586 Ignoring unsupported entryTypes: largest-contentful-paint. editor:410:14620 No valid entryTypes; aborting registration. editor:410:14620 WebRTC: RTCIceServer.url is deprecated! Use urls instead. 3 app.js:278 70 app.js:552:29545 Custom Sheet Translation app.js:553:8002 TOUCH SUPPORTED: false app.js:558:9212 USING WEBGL ACCELERATION... app.js:558:9652 WEBGL STARTUP SUCCESS app.js:558:10125 Loading Custom character sheet. app.js:576:27168 Including compendium template css. app.js:576:27285 tuts loaded tutorial_tips.js:7:10 Invalid URI. Load of media resource&nbsp; failed. editor Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://app.roll20.net/image_library/fetchroot" rel="nofollow">https://app.roll20.net/image_library/fetchroot</a>. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://app.roll20.net/image_library/marketplace_purchases_index" rel="nofollow">https://app.roll20.net/image_library/marketplace_purchases_index</a>. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://app.roll20.net/image_library/fetchroot" rel="nofollow">https://app.roll20.net/image_library/fetchroot</a>. (Reason: CORS request did not succeed). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://app.roll20.net/image_library/marketplace_purchases_index" rel="nofollow">https://app.roll20.net/image_library/marketplace_purchases_index</a>. (Reason: CORS request did not succeed). Starting up WEB WORKER sheetsandboxworker.js:682:10 Final page load. app.js:566:30323 unreachable code after return statement ffmpeg-worker-webm.3.js:153:13433 Loading failed for the &lt;script&gt; with source “<a href="https://js-agent.newrelic.com/nr-1167.min.js”" rel="nofollow">https://js-agent.newrelic.com/nr-1167.min.js”</a>. editor:1:1 Content Security Policy: The page’s settings blocked the loading of a resource at <a href="https://js-agent.newrelic.com/nr-1167.min.js" rel="nofollow">https://js-agent.newrelic.com/nr-1167.min.js</a> (“script-src”). editor:410:18186 unreachable code after return statement ffmpeg-worker-webm.3.js:164:111617 unreachable code after return statement ffmpeg-worker-webm.3.js:183:15520 unreachable code after return statement ffmpeg-worker-webm.3.js:187:17706 unreachable code after return statement ffmpeg-worker-webm.3.js:187:19502 unreachable code after return statement ffmpeg-worker-webm.3.js:189:21299 unreachable code after return statement ffmpeg-worker-webm.3.js:190:21237 unreachable code after return statement ffmpeg-worker-webm.3.js:194:17922 unreachable code after return statement ffmpeg-worker-webm.3.js:194:39367 unreachable code after return statement ffmpeg-worker-webm.3.js:197:71233 Auth'ed. app.js:564:30354 Go post auth! app.js:564:30551 initial setup app.js:564:30688 TypeError: HTMLMediaElement.volume setter: Value being assigned is not a finite floating-point value. &nbsp;&nbsp;&nbsp; setVolume <a href="https://app.roll20dev.net/assets/app.js?1596219570:94" rel="nofollow">https://app.roll20dev.net/assets/app.js?1596219570:94</a> &nbsp;&nbsp;&nbsp; setFadeIn <a href="https://app.roll20dev.net/assets/app.js?1596219570:566" rel="nofollow">https://app.roll20dev.net/assets/app.js?1596219570:566</a> &nbsp;&nbsp;&nbsp; r <a href="https://app.roll20dev.net/assets/app.js?1596219570:566" rel="nofollow">https://app.roll20dev.net/assets/app.js?1596219570:566</a> &nbsp;&nbsp;&nbsp; _scanForNewPlays <a href="https://app.roll20dev.net/assets/app.js?1596219570:566" rel="nofollow">https://app.roll20dev.net/assets/app.js?1596219570:566</a> &nbsp;&nbsp;&nbsp; forEach <a href="https://app.roll20dev.net/assets/base.js?1576005203:6" rel="nofollow">https://app.roll20dev.net/assets/base.js?1576005203:6</a> &nbsp;&nbsp;&nbsp; t <a href="https://app.roll20dev.net/assets/base.js?1576005203:7" rel="nofollow">https://app.roll20dev.net/assets/base.js?1576005203:7</a> &nbsp;&nbsp;&nbsp; _scanForNewPlays <a href="https://app.roll20dev.net/assets/app.js?1596219570:566" rel="nofollow">https://app.roll20dev.net/assets/app.js?1596219570:566</a> &nbsp;&nbsp;&nbsp; r <a href="https://app.roll20dev.net/assets/base.js?1576005203:6" rel="nofollow">https://app.roll20dev.net/assets/base.js?1576005203:6</a> &nbsp;&nbsp;&nbsp; nrWrapper <a href="https://app.roll20dev.net/editor/:410" rel="nofollow">https://app.roll20dev.net/editor/:410</a> app.js:566:22495 Unable to play music...Flash blocked? app.js:566:22510 joining game... app.js:565:7583 Full load page! 15 app.js:561:23953 We have 15 pages app.js:564:31808 Player -LjYoHxOZvMRoGPeU6B8 is offline... app.js:563:5567 Successfully compiled asm.js code (total compilation time 2246ms) ffmpeg-worker-webm.3.js Player -Ljgy2PsQpfmtVCzwm0L is offline... app.js:563:5567 Player -Lkii0OZIvLZs1pKNiOZ is offline... app.js:563:5567 Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://app.roll20.net/image_library/validatefolderstructure/" rel="nofollow">https://app.roll20.net/image_library/validatefolderstructure/</a>. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://app.roll20.net/image_library/fetchorphanassets/false/1" rel="nofollow">https://app.roll20.net/image_library/fetchorphanassets/false/1</a>. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Player -LlsO0EixaomIB2P9AXl is offline... app.js:563:5567 Player -LpP51jebTs5ad_vreUw is offline... app.js:563:5567 Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://app.roll20.net/image_library/validatefolderstructure/" rel="nofollow">https://app.roll20.net/image_library/validatefolderstructure/</a>. (Reason: CORS request did not succeed). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://app.roll20.net/image_library/fetchorphanassets/false/1" rel="nofollow">https://app.roll20.net/image_library/fetchorphanassets/false/1</a>. (Reason: CORS request did not succeed). Player -M49cmwiBscVD8i2y98w is offline... app.js:563:5567 Player -M4R3X6d7DMnSE5Sj5Lw is offline... app.js:563:5567 Player -M4R6qgPsOJtYTETCDU1 is offline... app.js:563:5567 Player -M4a2J4CeIv_MiatuBcB is offline... app.js:563:5567 Player -M5I7Bz5eyjDU8GZJJi- is offline... app.js:563:5567 Player -M5IAuPUvRpkzvWY8lu_ is offline... app.js:563:5567 Player -M6HJO9nGGyTZM0m_3jK is offline... app.js:563:5567 Player -M6HNhTlEJ4jacq2XESk is offline... app.js:563:5567 Player -M9R4nxcJn3KG7xio5Wz is offline... app.js:563:5567 Deferred finish joining... app.js:565:7673 Firebase Online app.js:552:31329 Error loading graphic, probably due to CORS. Trying once without CORS for <a href="https://s3.amazonaws.com/files.d20.io/images/86290963/EiOVlKebVclVP1HKP8a-hQ/thumb.png?15629718235555" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/86290963/EiOVlKebVclVP1HKP8a-hQ/thumb.png?15629718235555</a> app.js:552:10613 Error loading graphic, probably due to CORS. Trying once without CORS for <a href="https://s3.amazonaws.com/files.d20.io/images/98702782/G0iSqNLberblPAT0T9SloQ/thumb.png?15756757085555" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/98702782/G0iSqNLberblPAT0T9SloQ/thumb.png?15756757085555</a> app.js:552:10613 Autoplay is only allowed when approved by the user, the site is activated by the user, or media is muted. app.js:94:11743 Error loading graphic, probably due to CORS. Trying once without CORS for <a href="https://s3.amazonaws.com/files.d20.io/images/86290963/EiOVlKebVclVP1HKP8a-hQ/thumb.png?1562971823" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/86290963/EiOVlKebVclVP1HKP8a-hQ/thumb.png?1562971823</a> app.js:552:10613 Error loading graphic, probably due to CORS. Trying once without CORS for <a href="https://s3.amazonaws.com/files.d20.io/images/98702782/G0iSqNLberblPAT0T9SloQ/thumb.png?1575675708" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/98702782/G0iSqNLberblPAT0T9SloQ/thumb.png?1575675708</a> app.js:552:10613 Uncaught (in promise) DOMException: The play method is not allowed by the user agent or the platform in the current context, possibly because the user denied permission. Second load attempt failed for <a href="https://s3.amazonaws.com/files.d20.io/images/86290963/EiOVlKebVclVP1HKP8a-hQ/thumb.png?156297182355551596230434462" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/86290963/EiOVlKebVclVP1HKP8a-hQ/thumb.png?156297182355551596230434462</a> app.js:552:10595 Second load attempt failed for <a href="https://s3.amazonaws.com/files.d20.io/images/98702782/G0iSqNLberblPAT0T9SloQ/thumb.png?157567570855551596230434464" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/98702782/G0iSqNLberblPAT0T9SloQ/thumb.png?157567570855551596230434464</a> app.js:552:10595 &nbsp;&nbsp;&nbsp; s <a href="https://app.roll20dev.net/assets/app.js?1596219570:552" rel="nofollow">https://app.roll20dev.net/assets/app.js?1596219570:552</a> &nbsp;&nbsp;&nbsp; nrWrapper <a href="https://app.roll20dev.net/editor/:410" rel="nofollow">https://app.roll20dev.net/editor/:410</a> Second load attempt failed for <a href="https://s3.amazonaws.com/files.d20.io/images/86290963/EiOVlKebVclVP1HKP8a-hQ/thumb.png?15629718231596230434683" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/86290963/EiOVlKebVclVP1HKP8a-hQ/thumb.png?15629718231596230434683</a> app.js:552:10595 Second load attempt failed for <a href="https://s3.amazonaws.com/files.d20.io/images/98702782/G0iSqNLberblPAT0T9SloQ/thumb.png?15756757081596230434798" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/98702782/G0iSqNLberblPAT0T9SloQ/thumb.png?15756757081596230434798</a> app.js:552:10595 This site appears to use a scroll-linked positioning effect. This may not work well with asynchronous panning; see <a href="https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects" rel="nofollow">https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects</a> for further details and to join the discussion on related tools and features! editor MediaStreamError { name: "NotAllowedError", message: "The request is not allowed by the user agent or the platform in the current context.", constraint: "", stack: "" } app.js:587:2126 Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://app.roll20.net/image_library/reqimage" rel="nofollow">https://app.roll20.net/image_library/reqimage</a>. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://app.roll20.net/image_library/reqimage" rel="nofollow">https://app.roll20.net/image_library/reqimage</a>. (Reason: CORS request did not succeed).
1596233296
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
I didn't see if you had answered this question: keithcurtis said: Question, are you a gm or creator of the game you are trying to do this in, or are you a player? The reason I ask, is this sounds like the behavior you would encounter from a player's connection.
Hey Thadrine -&nbsp; Would you mind filling out this form regarding the issue, please? It will greatly help us in properly diagnosing whatever is going on and getting it resolved. Here is the link to it:&nbsp; <a href="https://forms.gle/aH3aE3km6EQCyxqB6" rel="nofollow">https://forms.gle/aH3aE3km6EQCyxqB6</a> . Thanks!
I am a GM running a game I created.