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Gifting is not working correctly. It gives you the option of gifting only limited people, often people I don't roleplay with. Also the gift by email does not work either.
If you haven't already, you should probably submit a ticket through the Help Center: <a href="https://roll20.zendesk.com/hc/en-us/requests/new?ticket_form_id=360003875593" rel="nofollow">https://roll20.zendesk.com/hc/en-us/requests/new?ticket_form_id=360003875593</a>
Just a word of warning. Roll20 has been unresponsive to help tickets. at least in my instance. I submitted one 2 weeks ago. And I've even received an email yesterday essentially threatening to close the ticket because it's inactive - which tells me no one has even touched that ticket. So my strategy now is to spam them with a reminder email once per day until I get some kind of response from them. Ugh. Roll20's customer service is SERIOUSLY lacking.
I was actually surprised how quick they responded. I had an email within a couple of hours saying a full refund was processed. The refund is showing up on my credit card now and it's been less that 24 hours. Well done.
