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Technical Problem

1603553134

Edited 1603555804
Hi everyone, Sorry for my English Language but i'm french. Today, i'cant upload any photo on my game, and i have this message : "your upload failed, Your file maybe too large, or your connection may be interrupt". I have a pro account and just use 791mb/6144... My connection is good. Any Solutions..? Thank you for your time ! Edit : It's just for Inkarnate Map !!
1603558327
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
The actual file may be too large. There is a 10 megabyte upload limit for any single file. Check the file size. You may need to split it into 2 files. In any case, make sure you save it as jpg, not png. You likely don't need any transparency, and jpg compression will help. Google translate: Le fichier réel est peut-être trop volumineux. Il existe une limite de téléchargement de 10 mégaoctets pour un seul fichier. Vérifiez la taille du fichier. Vous devrez peut-être le diviser en 2 fichiers. Dans tous les cas, assurez-vous de l'enregistrer au format jpg et non au format png. Vous n'avez probablement pas besoin de transparence et la compression jpg vous aidera.
Okay ! Thank you, i'm gonna check this