API not working

During 5 weeks, I have been having problems with the Star Wars API dice on weekends, having lags on rolls from 1 minute to one hour, from 18:00 +2UTC to 21:00 +2UTC. Today it is 16:30 +2UTC and the API is not even working. My players have lost faith in roll20, who seems has died from success, and asked me to abandon the tool. I paid the PRO subscription only to play Star Wars Edge of the Empire in roll20. This means that me and a lot of other people have paid 100$ for a tool that is not working, and the roll20 team seems to not giving feedback at all. I am very, very dissapointed. Will this last for long or may I beging to cancel the subscripcion?

Completely broken for me too. So glad I have spent so much time prepping my campaign in Roll20...

When the API server goes out to lunch, and it's doing it with more frequency over the last month+, click restart of your sandbox.  It may sit there and spin for minutes or longer before coming back.  That's how I've been pushing my games forward.  

This issue just drags on and on, I am considering moving all my Games to Foundry VTT which is self hosted, I've tested it and there are no lagging issues at all. A year ago the API worked almost flawlessly here on Roll20 barely any lagging or slow response times, but the last month or so it's been abysmal.

Ajax said: This issue just drags on and on, I am considering moving all my Games to Foundry VTT which is self hosted, I've tested it and there are no lagging issues at all. A year ago the API worked almost flawlessly here on Roll20 barely any lagging or slow response times, but the last month or so it's been abysmal. I will take a look a it. Thanks!

Last night I had a functioning API for about 30 minutes out of three hours.