Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Crashing issues :(

I could previously load many of my maps, tokens, images, etc. But tried holding a session with my players and it turns out some would go into a grayed out kinda no tokens kinda vision.. um I have like 4 parties and until we figure out if it's cause the new updates don't allow a certain amount of megabytes to upload.. on one of my maps it's around 1256 bytes.. how do we submit tickets around here? Cause I've spent $540 on books and it's a bit disheartening.. :(
1605863882
Ziechael
Forum Champion
Sheet Author
API Scripter
There are a few potential causes, often around map dimensions as you've surmised... your quickest avenue to restored access would be to submit a ticket here:&nbsp; <a href="https://roll20.zendesk.com/hc/en-us/requests/new" rel="nofollow">https://roll20.zendesk.com/hc/en-us/requests/new</a> I hope it gets sorted soon for you!