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Module submission timeline?

  1. Community Forums
  2. Roll20 Marketplace & Creative Content
  3. Module submission timeline?
1615241781
Kraig S.
Permalink for 9880873 Quote
Hello, I have finished my first module and wish to post it to marketplace and I received some feedback for changes with two weeks of my initial request.  I have made the requested changes, but there has been no response for almost a month now.  Is it typical to have to wait this long between responses?
1615379518
Wordforger
Plus
Marketplace Creator
Permalink for 9885486 Quote
Hmm...  You submitted it for approval through the marketplace?  I'd say a month is on the high end of typical.  It's not unheard of, but in my experience it's usually about 5 days to 2 weeks on turnaround.  I did see they were looking to hire a marketplace person, though, so might just be they're short-handed for the volume they're dealing with.
1615389251
Brian C.
Pro
Marketplace Creator
Compendium Curator
Permalink for 9885771 Quote
They are not a Marketplace Creator yet. I assume that means that the initial approval process is happening outside of the marketplace system, which means it could take longer than the normal 1-2 weeks.
1615423216
Wordforger
Plus
Marketplace Creator
Permalink for 9887368 Quote
Ah, right, totally missed that.  Then yeah, it takes longer for them to get back to you when you're handling stuff by e-mail.  Once you get in the back end and have the pack uploaded to the system, it's a bit more streamlined.
1616464501
Kraig S.
Permalink for 9926184 Quote
Still no response.  This is for a module submission not just a token pack, but still not even a "We are working on it." email.  Should I try a resubmit?
1616487170
Brian C.
Pro
Marketplace Creator
Compendium Curator
Permalink for 9926810 Quote
Either that or file a support request to get someone to come back to the existing submission. You also might want to check your spam folder.
1617237018
Kraig S.
Permalink for 9951885 Quote
Sent another request, double checked spam folder, still nothing.  It really shouldn't be this hard. =(
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