webRTC and bluetooth headphones

Hello everyone, I was wondering where to create this topic, bugs or specific use ? I went for this group because that's not a bug per se , but this challenges the pleasure to play with roll20. Quick overview : I want to play with a wireless headset [edit : on my computer]. However, as I do not want to buy a specific headset for this, I also want to use a bluetooth one that I can connect to my smartphone. I tried with two different solutions : - one is the BeatsX earphones set that allows to have both audio/video chat enabled and the jukebox sound. However, the sound of my voice is awful from what my mates said. (not at all the quality that i have with using it for a phone call for example) - one is the Jabra 85h headphones, which simply does not allow me to enable voice AND jukebox at the same time. I tried multiple windows sound parameters : I may get to hear people if I deactivate the double output, but not use the microphone that is embedded in the headphones. The best I can get is a bad audio sound from the jukebox and my mates, and I would have to use another microphone (let's say, the one in the laptop) When I want to use the microphone from the headphones, this seems to be considered as a phone call and the other source of sound is mted (jukebox) So : is it possible to get a proper sound, in and out, using a bluetooth headset ? If so, with which one ?

Are you using your phone to access the game or are you using a bluetooth adapter on your computer itself? You didn't have that info listed and the way you are asking makes me, personally, think you are using your phone but I could be wrong. Hence the reason for asking. I'm using a bluetooth adapter on my computer with my earbuds. I have not used them on Roll20 specifically but on discord and a few other sites which no one complained about my voice.

Hi Pat, Thanks for your time. I am using a laptop with native bluetooth ; but it's the same on my second computer with bluetooth adapter. Discord does not handle voice chat the way roll20 seems to do it. And if I use discord (even for the sake of checking the audio parameters), this mutes the jukebox on roll20 if it is running (I made soooo many tests). Maybe I'm not explaining clearly as English is not my mothertongue. Please feel free to ask, i edited the first message to make it clearer.

Have you looked into your sound settings on your computer itself. I know windows will mute things when one program becomes the primary focus. I don't remember where the settings in windows are located at but if you google for it, you should find out where.

I did, yes. and as both jukebox and audio chat are coming from the same source, which can be Firefox or Chrome (I tested both, and Edge just to be sure)

Hmm this seems very strange. I'm using Bluetooth headphones with an adapter on my computer (my internal Bluetooth took a dump a bit ago). But I'm using discord for voice-chat, not roll20 (this setup seems the best since 2017). For me, i turn off voice-chat in roll20, and let discord be our voice-chat. It doesn't no problems hearing music from the jukebox this way (i even run two different browsers since i record/stream and use the "observer" API, Firefox and Chrome). Not sure about your "quality of voice" issues from Discord, but I have had webrtc on and turned off in both browsers with not the issues you have described above.

Hi guys, I opened my mind to a different approach and thought again on what you said, Pat. I will try later but this indeed is probably linked with the sound parameters. However, I cannot figure out why this happens with a bluetooth device, but not with a wired one. Windows mysteries I guess. Two ways to check that, if anyone else encounters the issue : - in "Sounds" / "Communications" : check that windows does not partially or totally mute the other sounds when communication is detected (which is the case with audio chat) - in Sounds" / Headphones properties : check that the checkbox that allows programs to take full control of the device is unchecked. I will find someone to give it a try, and let you know.

Good luck. I don't have anything else to suggest.