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No existing sandbox found. Preparing sandbox to start on game activity

1617101855

Edited 1617101910
No existing sandbox found. Preparing sandbox to start on game activity   I've have done everything I could think of.  Everything at my very limited knowledge of something like this.  I've restarted browser, installed new browsers, runed it with a tab opened in the game, created a new game, did everything that I mentioned before, and will try ask a player to be online to test it later, but I'm certain, it will be the same.  How can a DM test new Api script if he can't do it wille no one is online?  This feels like taking your car to a machanic and me and the other costumers have to fix it without tools or any real knowledge of what we're doing!  This is why I pay for stuff I can't do! 
Do you have the actual Roll20 game open? Apart from Roll20 having issues (there have been a few lately that causes this issue), that's the main reason I see the message. My API is working on several games. Bit of a side note, if you want to test with no one online you can make a free account on another email and invite them into your game using another browser. I do this all the time to test things before putting them into a game.
Yep! I've tested it in all manner of ways!  Two diferente browsers one with the game running, and the other on the Api, and vice versa!  Tried the same browser with two tabs, one in the game, one in the Api... Done it in 3 different browsers...  Log out, logged in several times like they say in "trouble shooting" section of the Api help center.  I've never seen something like this!  A company that doesn't fix the costumers problems with their product!  Is this usual for America companys?  Joshua G. said: Do you have the actual Roll20 game open? Apart from Roll20 having issues (there have been a few lately that causes this issue), that's the main reason I see the message. My API is working on several games. Bit of a side note, if you want to test with no one online you can make a free account on another email and invite them into your game using another browser. I do this all the time to test things before putting them into a game.
1617112535
Kraynic
Pro
Sheet Author
Dario M. said: I've never seen something like this!&nbsp; A company that doesn't fix the costumers problems with their product!&nbsp; Is this usual for America companys? Did you do all of the troubleshooting steps?&nbsp; At this point, the forums aren't getting flooded with people reporting this issue, which makes it difficult to believe this is a widespread problem. <a href="https://wiki.roll20.net/Solving_Technical_Issues" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues</a>
Step 1: Make sure to use the right browser (I use both, Chrome an Firefox) Step 2: Ensure that there are no extensions/addons interfering with Roll20 ( ) Step 3: Clear your cache (i have it done automatically every week, and i did it manually because of this isseu)&nbsp; Step 4: Provide a bug report (sending it again doesn't make it any faster!) and lastly i'm not a computer engineer, my name isn't&nbsp;mark zuckerberg... I'm sorry, i know you're trying to help! Thank you! Kraynic said: Dario M. said: I've never seen something like this!&nbsp; A company that doesn't fix the costumers problems with their product!&nbsp; Is this usual for America companys? Did you do all of the troubleshooting steps?&nbsp; At this point, the forums aren't getting flooded with people reporting this issue, which makes it difficult to believe this is a widespread problem. <a href="https://wiki.roll20.net/Solving_Technical_Issues" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues</a>
1617119744
Kraynic
Pro
Sheet Author
Dario M. said: Step 1: Make sure to use the right browser (I use both, Chrome an Firefox) Step 2: Ensure that there are no extensions/addons interfering with Roll20 ( ) Step 3: Clear your cache (i have it done automatically every week, and i did it manually because of this isseu)&nbsp; Step 4: Provide a bug report (sending it again doesn't make it any faster!) and lastly i'm not a computer engineer, my name isn't&nbsp;mark zuckerberg... Just to be sure, did you try in a private/incognito window like this steps mentioned, since that should disable all addons? Did you collect the console logs and submit those through the help center?
private/incognito window - This i haven't done yet! Going to as soon as i get home! collect the console logs - Will send a new report, just in case!
i don't know what basically any of this means! but, was talking to one of my player! he helped me setup my monster manual with something called "Tampermonkey" ... now her tells me that, that "extencion" is glitchy! i'm not using any chrome extencions, used that thin almost a year ago, e removed it after a week or less! could that be it? Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'sha256-dm6tOb8rwEmENe5+ec26sQvlH6Xd1CBZ7IvtZ4kJ1og=' 'sha256-jlxVUPsj/qdPM120UwbjpC4Tw7dq+obb7SYUV+lSfrI=' 'nonce-385Ko2Hf80yXPDKy' <a href="http://cdn.inspectlet.com" rel="nofollow">http://cdn.inspectlet.com</a> https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a> *.sentry-cdn.com". 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(index):21 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'sha256-dm6tOb8rwEmENe5+ec26sQvlH6Xd1CBZ7IvtZ4kJ1og=' 'sha256-jlxVUPsj/qdPM120UwbjpC4Tw7dq+obb7SYUV+lSfrI=' 'nonce-385Ko2Hf80yXPDKy' <a href="http://cdn.inspectlet.com" rel="nofollow">http://cdn.inspectlet.com</a> https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a> *.sentry-cdn.com". Either the 'unsafe-inline' keyword, a hash ('sha256-pTNkp50U6tVf8FuQzTMh762+Nza6SP/j648+XWvdL+s='), or a nonce ('nonce-...') is required to enable inline execution. jquery.migrate.js:20 JQMIGRATE: Logging is active ?timestamp=1617126920&amp;disablewebgl=false&amp;forcelongpolling=false&amp;offsite=false&amp;fbdebug=false&amp;forcetouch=false:15 CAMPAIGN ID: 6369629 app.js?1617119043:278 [Deprecation] RTP data channels is deprecated and will be removed in M90, around April 2021. Please use standard SCTP data channels instead. See <a href="https://www.chromestatus.com/features/6485681910054912" rel="nofollow">https://www.chromestatus.com/features/6485681910054912</a> for more details. (anonymous) @ app.js?1617119043:278 app.js?1617119043:588 70 app.js?1617119043:588 Custom Sheet Translation app.js?1617119043:593 TOUCH SUPPORTED: false app.js?1617119043:593 USING WEBGL ACCELERATION... app.js?1617119043:593 WEBGL STARTUP SUCCESS jquery-1.9.1.js:7152 [Intervention] Slow network is detected. See <a href="https://www.chromestatus.com/feature/5636954674692096" rel="nofollow">https://www.chromestatus.com/feature/5636954674692096</a> for more details. Fallback font will be used while loading: <a href="https://use.fontawesome.com/releases/v5.7.0/webfonts/fa-solid-900.woff2" rel="nofollow">https://use.fontawesome.com/releases/v5.7.0/webfonts/fa-solid-900.woff2</a> app.js?1617119043:609 Loading Custom character sheet. app.js?1617119043:609 Including compendium template css. tutorial_tips.js:7 tuts loaded [DOM] Found 3 elements with non-unique id #0: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;select aria-selected=​"true" class=​"chosen filter-search_filter-value" data-filter-num=​"0" data-match-type=​"Any" id=​"0" multiple name=​"expansion"&gt;​…​&lt;/select&gt;​ &lt;select aria-selected=​"true" class=​"chosen filter-search_filter-value" data-filter-num=​"0" data-match-type=​"Any" id=​"0" multiple name=​"expansion"&gt;​…​&lt;/select&gt;​ &lt;select aria-selected=​"true" class=​"chosen filter-search_filter-value" data-filter-num=​"0" data-match-type=​"Any" id=​"0" multiple name=​"expansion"&gt;​…​&lt;/select&gt;​ (index):1 [DOM] Found 3 elements with non-unique id #1: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;input class=​"filter-search_filter-value filtername" data-filter-num=​"name" data-match-type=​"Any" id=​"1" name=​"Name" type=​"text" value&gt;​ &lt;select name=​"Item Type[]​" id=​"1" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"1" data-match-type=​"Exact" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ &lt;input class=​"filter-search_filter-value filtername" data-filter-num=​"name" data-match-type=​"Any" id=​"1" name=​"Name" type=​"text" value&gt;​ (index):1 [DOM] Found 2 elements with non-unique id #2: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;select name=​"Level[]​" id=​"2" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"2" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ &lt;select name=​"Alignment[]​" id=​"2" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"2" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ (index):1 [DOM] Found 2 elements with non-unique id #3: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;select name=​"Classes[]​" id=​"3" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"3" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ &lt;input class=​"filter-search_filter-value" data-filter-num=​"3" data-match-type=​"Any" id=​"3" name=​"Speed" type=​"text" value&gt;​ (index):1 [DOM] Found 2 elements with non-unique id #4: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;select name=​"School[]​" id=​"4" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"4" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ &lt;select name=​"Type[]​" id=​"4" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"4" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ (index):1 [DOM] Found 2 elements with non-unique id #7: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;select name=​"Casting Time[]​" id=​"7" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"7" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ &lt;select name=​"Languages[]​" id=​"7" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"7" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ app.js?1617119043:602 Final page load. sheetsandboxworker.js?1617125880517:682 Starting up WEB WORKER (index):429 Refused to load the script '<a href="https://js-agent.newrelic.com/nr-1167.min.js" rel="nofollow">https://js-agent.newrelic.com/nr-1167.min.js</a>' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'sha256-dm6tOb8rwEmENe5+ec26sQvlH6Xd1CBZ7IvtZ4kJ1og=' 'sha256-jlxVUPsj/qdPM120UwbjpC4Tw7dq+obb7SYUV+lSfrI=' 'nonce-385Ko2Hf80yXPDKy' <a href="http://cdn.inspectlet.com" rel="nofollow">http://cdn.inspectlet.com</a> https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a> *.sentry-cdn.com". Note that 'script-src-elem' was not explicitly set, so 'script-src' is used as a fallback. r @ (index):429 app.js?1617119043:600 Auth'ed. app.js?1617119043:600 Go post auth! app.js?1617119043:600 initial setup app.js?1617119043:600 joining game... app.js?1617119043:598 Player -M3HILKEqlI8ouLYGsLm is offline... 9app.js?1617119043:597 Full load page! app.js?1617119043:600 We have 24 pages app.js?1617119043:598 Player -MJcGLs3KO8CUI7jhi0w is offline... app.js?1617119043:598 Player -MJheybQt2yVUrgonq1I is offline... app.js?1617119043:598 Player -MJhnyoWP-Q3ZeWkypoI is offline... app.js?1617119043:598 Player -MJm6TKPXjFrKwUXr9pg is offline... app.js?1617119043:598 Player -MLUNFy4jfASrxkyI-Ek is offline... app.js?1617119043:598 Player -MUFMGuu0PTFcQ3FRP7c is offline... app.js?1617119043:598 Player -MViDHP26HjErf4y162X is offline... app.js?1617119043:600 Deferred finish joining... app.js?1617119043:588 Firebase Online thumb.png:1 Failed to load resource: the server responded with a status of 403 (Forbidden) thumb.png:1 Failed to load resource: the server responded with a status of 403 (Forbidden) app.js?1617119043:587 Error loading graphic, probably due to CORS. Trying once without CORS for <a href="https://s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?1613663465" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?1613663465</a> (anonymous) @ app.js?1617119043:587 nrWrapper @ (index):429 2app.js?1617119043:587 Error loading graphic, probably due to CORS. 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href="https://s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?16136634651617125887440" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?16136634651617125887440</a> 403 (Forbidden) Image (async) (anonymous) @ app.js?1617119043:587 nrWrapper @ (index):429 s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?161366346555551617125887442:1 GET <a href="https://s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?161366346555551617125887442" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?161366346555551617125887442</a> 403 (Forbidden) Image (async) (anonymous) @ app.js?1617119043:587 nrWrapper @ (index):429 s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?161366346555551617125887446:1 GET <a href="https://s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?161366346555551617125887446" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?161366346555551617125887446</a> 403 (Forbidden) Image (async) (anonymous) @ app.js?1617119043:587 nrWrapper @ (index):429 app.js?1617119043:587 Second load attempt failed for <a href="https://s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?16136634651617125887440" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?16136634651617125887440</a> s @ app.js?1617119043:587 nrWrapper @ (index):429 error (async) nrWrapper @ (index):429 (anonymous) @ app.js?1617119043:587 nrWrapper @ (index):429 app.js?1617119043:587 Second load attempt failed for <a href="https://s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?161366346555551617125887442" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?161366346555551617125887442</a> s @ app.js?1617119043:587 nrWrapper @ (index):429 error (async) nrWrapper @ (index):429 (anonymous) @ app.js?1617119043:587 nrWrapper @ (index):429 app.js?1617119043:587 Second load attempt failed for <a href="https://s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?161366346555551617125887446" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/201974974/Rgwdk4lVseqDYo2x2OTOzw/thumb.png?161366346555551617125887446</a> s @ app.js?1617119043:587 nrWrapper @ (index):429 error (async) nrWrapper @ (index):429 (anonymous) @ app.js?1617119043:587 nrWrapper @ (index):429 mini.png:1 GET <a href="https://s3.amazonaws.com/files.d20.io/images/179100397/BSHTs3JCHDQI2u_-KQbXxw/mini.png?1605736820" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/179100397/BSHTs3JCHDQI2u_-KQbXxw/mini.png?1605736820</a> 403 (Forbidden) Image (async) (anonymous) @ jquery-1.9.1.js:6063 access @ jquery-1.9.1.js:852 html @ jquery-1.9.1.js:6038 d20.journal.refreshJournalList @ app.js?1617119043:609 (anonymous) @ app.js?1617119043:608 nrWrapper @ (index):429 setTimeout (async) nrWrapper @ (index):429 i @ app.js?1617119043:608 d20.journal.refreshJournalList @ app.js?1617119043:609 (anonymous) @ app.js?1617119043:603 trigger @ base.js?1617118552:7 _onModelEvent @ base.js?1617118552:7 trigger @ base.js?1617118552:7 add @ base.js?1617118552:7 _add @ app.js?1617119043:81 child_added @ app.js?1617119043:81 (anonymous) @ firebase.2.4.0.js:203 gc @ firebase.2.4.0.js:52 cc @ firebase.2.4.0.js:30 dc @ firebase.2.4.0.js:29 h.Kb @ firebase.2.4.0.js:220 h.Ld @ firebase.2.4.0.js:188 Eh.Ld @ firebase.2.4.0.js:178 (anonymous) @ firebase.2.4.0.js:176 yh @ firebase.2.4.0.js:170 La.onmessage @ firebase.2.4.0.js:169 mini.png:1 GET <a href="https://s3.amazonaws.com/files.d20.io/images/178636014/uPK2licNAt25Xw5WaD4tdQ/mini.png?1605552896" 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firebase.2.4.0.js:169 Kraynic said: Dario M. said: Step 1: Make sure to use the right browser (I use both, Chrome an Firefox) Step 2: Ensure that there are no extensions/addons interfering with Roll20 ( ) Step 3: Clear your cache (i have it done automatically every week, and i did it manually because of this isseu)&nbsp; Step 4: Provide a bug report (sending it again doesn't make it any faster!) and lastly i'm not a computer engineer, my name isn't&nbsp;mark zuckerberg... Just to be sure, did you try in a private/incognito window like this steps mentioned, since that should disable all addons? Did you collect the console logs and submit those through the help center?
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Kraynic
Pro
Sheet Author
First of all, submitting a ticket with those console logs is something done through the Help Center.&nbsp; That generates a ticket that goes to the support team.&nbsp; Posting them here mostly gets support help only if they are caught up on tickets and poke around the forums.&nbsp; The link I posted tells you how to do that, and has a link directly to the web form on the Help Center.&nbsp; Have you tried running the game in an incognito or private window?&nbsp; In Firefox, it is under the "File" menu to open a new private window.&nbsp; In Chrome, the 3 dots to the left of the current user icon contains the entry for "New Incognito Window".&nbsp; Unless you have changed settings to dictate otherwise, those modes turn off addons without needing to remove them from the browser.&nbsp; If it works in a private/incognito window, then addons are a problem.&nbsp;