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D&D 5E Character Sheet Spacing Issue

  1. Community Forums
  2. Character Sheets & Compendium
  3. D&D 5E Character Sheet Spacing Issue
1618431432
Jessi
Permalink for 9990133 Quote
Hey there, so I got a new computer and now the character sheets don't load correctly. It's like it's all squishes. I trying the whole zooming in and out thing, both with my browser and just the character sheet, is there any other fix? Hey there, so I got a new computer and now the character sheets don't load correctly. It's like it's all squishes. I trying the whole zooming in and out thing, both with my browser and just the character sheet, is there any other fix?
1618432887
Nic B.
Roll20 Team
Permalink for 9990202 Quote
Hi Jessi, Oof, that certainly looks a bit of a mess. Sorry you're having this problem. Would you mind answering the following questions so I can start a bug investigation? What OS are you using on your new computer? What Browser are you using on your new computer? Do you have any extensions active in your browser? Thanks!
1618434760
Jessi
Permalink for 9990281 Quote
Windows 10 Chrome The only extension active is an adblocker It's really the same info as my old computer, the only thing really different is a bigger screen with different resolution.
1618443683
Jesse
Permalink for 9990653 Quote
Have you tried re-sizing the character sheet window to make it wider?  See if stuff pops back into place.
1618447738
Jessi
Permalink for 9990793 Quote
First thing I tried. Then I did the zooming in and out both on my browser and in the actual character sheet window with the little magnifying glass like some of the other forums mentioned but nothing has been working.
1618449704

Edited 1618449774
Nic B.
Roll20 Team
Permalink for 9990898 Quote
Hi Jessi, Do you know if perhaps Chrome has increased its default text size? You can find this by clicking the menu in the top right hand corner of your browser (the vertical '...'), choosing settings from the dropdown menu, and then choosing appearance from the menu on the left. There are two potential options here that could be at fault. If the Font Size is not medium (recommended), or, if the 'Minimum Font Size' has been increased under the 'Customize Fonts' section. Here's a link to a guide that outlines this better than I have if you get stuck! Regardless, this is certainly a thing we should look into and resolve, but if these values have been changed, you may want to reset them for right now; at least while playing on Roll20. Let me know if this helps.
1618450541

Edited 1618450923
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 9990916 Quote
I have seen similar screen shots several times before. The problem is that the user is often given several things to check, and is never heard from again. If they found the fix, they didn't report back, which makes it difficult to diagnose. You can also quickly tell if the display is browser-oriented by trying a different browser. Also possible: Are you using a super HD monitor now?
1618451214
Jessi
Permalink for 9990943 Quote
Nic, I reset my browser appearance settings, I wasn't sure if I messed if the font a while ago or not so I just reset it. The font size is medium as recommended.  Keith, yes I just went from a laptop with a 15ish inch monitor to a 28 inch. It says UHD so I'm assuming that's what you mean by super HD? It does seem to work just fine in edge, so maybe it's just a chrome issue. Maybe I just need to switch over to edge for roll20, one of my friends uses edge because they said that it can get kinda funky when using chrome.
1618506308
Oenanthe
Pro
Permalink for 9992363 Quote
It may be nothing to do with the problem, but I thought i would mention this, i get character sheets that look almost identical to that when using Firefox.  I know it is because Firefox has a 'Zoom Text Only' feature, which is great for most of Roll20, but not for some sheets.  Zooming on Chrome means the chat box takes up over a third of the screen width and can't be narrowed down, but on Firefox i can have the chat box a reasonable size and have the text large enough to read.  As you are using Chrome I'm not sure if this has anything to do with your issue, but I thought I would mention it, in case it leads to a solution.
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