So, despite the continued technical problems, we now pay more for a broken product? How is the UDL going out of interest? Oh, yeah, we've got a grace period of 2 years, so hopefully you'll have your programming fixed by then. Development's ongoing, but with the challenges there we needed to come up with a better result for our users which, in this case, was to tweak the sunset strategy a bit to build up development, support and sentiment for UDL and keep LDL around past May 18th. You can read more on that here . So this is the challenge. Roll20 has until my new yearly subscription expires to convince me to stay. I welcome other users or Roll20 reps to comment -- perhaps there is a compelling answer that I am missing. But I for one will not throw good money after bad. If that means learning a new system that's modern, easy to use and learn, and costs less, so be it. I do truly feel sorry for those who have 10+ years on the platform, with hundreds of API scripts, macros, and uploaded art. Remember, the whole point of this is to have fun playing RPGs, and it's hard to have fun when you feel like you're paying top dollar for a substandard system. I would gladly pay more if the site worked. There have been many improvements since 2013, when I started, there have also been many frustrations, malfunctions and total failures. The UDL has, if anything, gotten worse as it is being developed. The glaring pink-white interface is migraine inducing. The Marketplace has all of the streamlined functionality of a rummage sale. The audio-video system doesn't work. Give me functioning dynamic lighting, Discord and access to a stable API and I am going to stick around. Many of my players have older, less powerful computers and lack the technical savvy to solve complicated tech trees. I know a lot of my comment is consisting of "suggestions" and that is not the intended scope of this thread, but I do think it is all relevant in this space, as it is all connected with what we want to see as to what we are paying for. We are happy and willing to pay the extra, and are appreciative of the grace period, but these are the things we really want to see improved to maintain the greatest VTT. Thanks for the awesome years and I hope to see more in the future! We'll be doing our best. Elizabeth mentioned in an earlier post that some of that sentiment can be attributed to a lot of improvements having been on the back end vs. the front end. Those back end improvements meant to modernize and facilitate future front-end improvements and to improve the user experience overall. We also understand that communication from us hasn't been what it could've been, resulting in those improvements being mostly unfelt by some of you. Not to mention the recent instability caused by challenges with the character sheet service . Still, since 2012 we have added a lot of features and value to the platform, and it's worth restating again that this price increase isn't related to any one feature in particular, but to better support the features we do have and to better build up the platform for you into the future. Everything we do is meant to better things for you, and that's what we'll continue to work on in the coming weeks, months, and years. I understand the price increase and find the grace period a very good decision! However, I would be very interested in having a development roadmap where I can understand what's being worked on and what may be in the horizon. I feel like every time I buy books or modules in Roll20 I'm locking myself in more and more (sometimes at an understandable markup), and would continue purchasing more at ease if I can have an idea of what's coming. From my POV, the future is getting a flawless UDL, infrastructure improvements and a very useful app. All of these get me very excited, would there be a better way to communicate this? That's a good suggestion in my opinion, and I'll bring that up as I think that's a public roadmap would be a good idea for better communication between us and you. No promises on anything coming from that of course, but I will be carrying that along!