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dynamic lighting problems

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. dynamic lighting problems
1620343427
Joshua S.
Permalink for 10062123 Quote
only one of my players can see throguh dynamic lighting why is this
1620345765
Valerie M.
Pro
Permalink for 10062227 Quote
Any chance your player is logged in as a GM? Wait, why is the light also unaffected in the top pic, like there are no DL lines at all?
1620356952
Joshua S.
Permalink for 10062610 Quote
The first picture is exactly what my player sees and the second picture is what I see as the dm and I checked he is logged in as a player
1620401469
Bunny
Pro
Permalink for 10063490 Quote
Hey Joshua S, would you be able to send in a support ticket ? We've been looking at this and can't replicate it on our end. Please send a game link and if the player has any extensions or something running, feel free to include those as well.
1620408364
Joshua S.
Permalink for 10063719 Quote
Ok will do
1620408568
Bunny
Pro
Permalink for 10063722 Quote
Thank you! Also, double-checking those screenshots, it looks like your player is using Brave as their browser? If they try using Chrome or Firefox, does the problem persist? Make sure to let us know in that help ticket if you've already sent it in.
1623102026
Paul H.
Pro
Permalink for 10146654 Quote
I have a player in my game with a similar problem. She's using Chrome. We've tried two different browsers and two different accounts (creating a new one). Even with no tokens assigned, if we use UDL she can see the entire map. She has submitted a ticket (but hasn't received a response yet).
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