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Chat Latency Issues

Hi, I'm dming a game and for some reason, I have to constantly press the reconnect button in options to get the chat to work for about 5m then it won't display any more dice rolls until I reload chat again.  I tried clearing cookies and disabling extensions already.  I'm in the Chrome browser. 
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keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Possibilities: Are you using a VPN, or in an area with curated Internet access? Have you tried clearing the chat Archive?  A game's Creator is often able to fix issues with their Text Chat by  clearing the Chat Archive  (note: not  clearing your current Chat Log ). A GM might want to copy/back up the Chat Archive before the Creator clears it. Does it happen in other games?
it is happening in all my Roll20 games. It shouldn't be my internet as I have around 500+ MB Down.  No VPN or curated. 
keithcurtis said: Possibilities: Are you using a VPN, or in an area with curated Internet access? Have you tried clearing the chat Archive?  A game's Creator is often able to fix issues with their Text Chat by  clearing the Chat Archive  (note: not  clearing your current Chat Log ). A GM might want to copy/back up the Chat Archive before the Creator clears it. Does it happen in other games? i also cleared cache already 
1623289868
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
I'd suggest capturing a Console Log ( Chrome ,  Firefox ) and filing a  Help Center Request  then.