help the chips

the caracter sheets are too slow to keep opening, I would like to know if roll20 would be able to help us tidy up, the account we use and the premiy

Some more info might be helpful. There are a number of things that could slow down character sheets. Usually, there are too many sheets in the game, or the sheets in the game are bloated with data. This often happens in the case with too many spells on too many sheets. What sheet are you using? Do you have sheets with more than a couple dozen spells on them? If using Firefox, performance on sheet editing can usually be improved by turning off Autofill and Autocomplete. More info on generally improving performance can be found here .

in the last updates, which ended up making the tokens heavier to open, and we used our own tokens.

That doesn't answer any of my questions. Did you read the link and follow the advice?