Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
×

Cookie Preferences

We use Cookies to help personalize and improve Roll20. For more information on our use of non-essential Cookies, visit our Privacy Policy here.
Create a free account
This post has been closed. You can still view previous posts, but you can't post any new replies.

Still haven't received my year sub or a response after paying. Anyone have a contact number for Roll20?

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Still haven't received my year sub or a response after paying. Anyone have a contact number for Roll20?
1625869004
SneakyNinja
Permalink for 10224865 Quote
I payed for a year sub and didn't receive the benefits on the webpage. I have sent in a ticket but haven't had a response. I cant seem to find a phone number to call Roll20 and talk to a person. Does anyone have a phone number to contact customer support? 
1625871469
Analyzer
Roll20 Team
Permalink for 10224951 Quote
Hi SneakyNinja, At this time, there is no customer support through a phone line. Do you have the ticket number available? 
1625876326
Analyzer
Roll20 Team
Permalink for 10225107 Quote
Hi again, I was able to locate your ticket #61606 and your account should be updated. I'll go ahead and close this thread. Feel free to respond to the ticket if you have any other concerns.  Happy Rolling!