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That might require a Help Center Request to get an official answer, but there is a Round Table coming up where you might be able to ask directly: August Community Roundtable: Thursday August 19, 4:30 PM to 5:30 PM PT
Hey Edward, Definitely understand the confusion! As proration is not supported on our marketplace, a Help Center Request (as Keith mentioned) is necessary. We have a few options to help you get to where you need to be.