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Problem: Some maps and token images completely broken!

Hey, so I had to take over as Dungeonmaster after our original dungeonmaster/poster got too busy to host! It's been going really well so far! However, something apparently happened this previous week to where a significant chunk of maps and monster statblocks are suddenly broken! The maps still have tokens and numbers on them, but the maps themselves won't load, and come up as broken page icons, and some of the monsters still have default tokens, but their profile images are broken as well! And if it doesn't have a default token selected, it just won't spawn in! It even reset the token of a monster I already gave one to have none, which is odd!   Exhibit A: the broken maps and icons in question Exhibit B: One of the monster blocks, which doesn't have the profile picture, but still has the token! Exhibit C: One of the pages that doesn't have a Default Token, only a broken profile pic, so I can't place it on the map  This is a serious problem, because while many of the maps broken are from older modules we're no longer playing, many more are from modules that are coming up! We can't play White Plume Mountain without the Mountain map! Yet somehow the very last map from Dead in Thay is loaded and the Reign of Giants maps are fine! The map breakage is inconsistent and I don't know the pattern, but we need this fixed before we can actually get to those modules! If anybody knows what's wrong, please help! I already tried clearing my cache like another bug report said to do and it didn't work, and I play on Firefox!
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keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Did your original dungeonmaster (the one who created the game) close their account? If they just dropped their subscription to Free, that shouldn't affect anything, but dropping their account entirely, or deleting images from their art library might cause what you are seeing. 
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Edited 1635962417
Huh! Let me go ahead and check...  No, it still says he's a Plus Subscriber, and I think his profile is still up and going! That, and even though many of the maps are broken, some maps from earlier and future modules are still there! Which is what I find weird! I really hope he's not deleting those maps, though, we haven't really kept in touch, and I don't want to buy the modules just to refresh what's being busted...
1635966006
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
If it's a module purchased through the marketplace, they should not be deletable from a library (though they can be deleted from a page), since module assets are not stored in user libraries.It might be worth filing a  Help Center Request . Since it is not a game you created or module you purchased (my assumption), you may need to get the other person involved in order for the Dev team to assist.
Ohhh! That would make sense! I'll see about fling a help request, though I'm not sure whether I'll be able to get the former DM involved, as we're not on good terms anymore--but I'll try! Thanks so much for the help! ;u;