Hi folks, For some reason, roll20 wasn't able to charge the card on my account (it wasn't a problem on my card side, as I have a dedicated card just for subscriptions). I switched to paypal, and got charged (to the card that roll20 wasn't able to charge), despite this, my account has been downgraded to a Free account. I have been trying to reach support since October 29th for the card issue, and since November 20th for the paypal issue. Ticket numbers are #73123 and #71047 Very disappointing customer service, I would like it if someone can get this sorted out for me.
