Maps do not load without using 3rd party extension: VTT Enhancement Suite

First, I am trying to follow Steps 1-4 of <a href="https://wiki.roll20.net/Solving_Technical_Issues" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues</a> &nbsp; I use Windows Insider Preview (Developer) w/ Windows 11 Pro. I have used two different browsers (Chrome, Firefox) w/ all extensions disabled (and/or removed). Everything is up to date on this laptop. I'm OCD about that. I've cleared everything so many times, it's practically a "Clean Room" (a dumb joke) My PC has 2 TB of SSD, 16 GB of RAM, and I set up the VRAM w/ 100,000 MB. That should be plenty. Yes, the graphic card is a Nvidia GX-2060. The PC is less than a year old and cost more than several months' rent. That shouldn't be the issue. &nbsp; When I load any game, including a game w/ 1 character and 2 handouts, it doesn't load the maps. They are 100% blank. No grids, no Dynamic Lighting, no maps, tokens, etc. It is pure white. &nbsp; When I re-enable VTT Enhancement Suite extension, the various games load their maps, and this bug is no longer an issue. &nbsp; Thank you in advance for any assistance.

You might be having a problem similar to the one in this thread .

Thank you, Keith. I think this is now resolved for me.

If it was something you did and it wasn't in the other thread, could you post your solution? Other folks might benefit.

It seems to have cleared up. Since I had posted the console log for the other bug, this was a current bug. I had sent roll20 tech support a console log that was for the internal hyperlink bug, and this bug here was also mentioned in the report. Maybe this was an easier bug for them to fix. One thing that I've done in Firefox that might have helped was I kept deleting the roll20 site from the cookies/cache, while the roll20 browser tabs were closed. I did it a few times (because I'm OCD lol). Maybe that helped too.There's also a possibility that in doing this stuff over and over, that I did something different that I didn't notice. Personally, I think it was fixed by roll20 or Firefox in one of their updates.

Maybe there were updates of something else on my laptop (OS, drivers, etc.) that I do obsessively, had something to do with it. Windows Insider Preview updates a few times per week for all the things it needs to do. They are constantly connected to our laptops for the metadata. Same with Intel and Nvidia and other things on our laptops. We've had this happen in the past. Bugs on our laptops that were mysteriously cleared up over time, due to my OCD updating of everything.

According to this thread: <a href="https://app.roll20.net/forum/post/9971421/kelfecils-tales-bug-reporting" rel="nofollow">https://app.roll20.net/forum/post/9971421/kelfecils-tales-bug-reporting</a> This marketplace creator had a lot of customers with the same series of things not loading properly. Because he has a lot of paying customers, he has more luck getting roll20 to fix this known issue. I hope Wizards of the Coast (my game software on roll20) would be able to report that this is happening as well. Maybe they did, and that's why roll20 fixed it for their customers. Roll20 may have realized this was a larger scale problem than imagined. They bumped the priority of resolving this, perhaps.

Possible, but since there was not a rash of reports over this, it's unlikely to have been a systemic issue.

Thank you for attempting to help me. You are very knowledgeable.

Thanks! I have a dim memory of seeing a recent bug from someone running Windows Insider that cleared up after restarting their machine. Maybe you did that in between?

Probably, I update and/or reboot often on some days. I have a "to do" list that is OCD in all the maintenance I do on our laptops.