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Chat POPOUT text input panel missing

February 04 (3 years ago)

Edited February 04 (3 years ago)

This is new. It has never done this before. When I popout the chat menu the text input box is missing.

Behavior is consistent on Chrome and FF

I've disabled everything I can think of and it is not fixing the issue.

February 05 (3 years ago)

I am also having this issue. Confirmed across multiple browsers and multiple machines, and checked with a couple other people who confirm they're seeing this issue too.

February 05 (3 years ago)

Have you tried widening the window?  It looks like yours is very narrow.  

February 05 (3 years ago)

Hi - Thanks for the confirmation

AuldDragon said:

I am also having this issue. Confirmed across multiple browsers and multiple machines, and checked with a couple other people who confirm they're seeing this issue too.

February 05 (3 years ago)


DM Eddie said:

Have you tried widening the window?  It looks like yours is very narrow.  

DM Eddie. Good idea but I though of that and it does nothing.


February 05 (3 years ago)

Edited February 05 (3 years ago)
Atlau
Roll20 Team

Hey folks, we're checking into the issue and we'll provide updates as soon as we've got them!

Edit: we've logged the problem, and it'll be investigated further during the week.

February 08 (3 years ago)

I too am losing the popped out chat text entry in both Chrome and Edge.


February 08 (3 years ago)

Me too - not able to Chat in the pop out chat


February 09 (3 years ago)

same thing here

February 09 (3 years ago)

This started for me after the last hotfix went out.  Still no typing area in the chat pop out.

February 11 (3 years ago)

oh good, it's not just me :) 

A temporary fix is available here

February 13 (3 years ago)


Fnux said:

A temporary fix is available here


Thanks, I ran across this suggestion earlier last week and it didn't work for me.






Eddy M. said:


Fnux said:

A temporary fix is available here


Thanks, I ran across this suggestion earlier last week and it didn't work for me.






np, I only fixed this issue after coming across your thread :)


February 17 (3 years ago)
Kenton
Forum Champion
Translator

This was resolved in a release today.

February 18 (3 years ago)

Hi Kenton, it appears to be partially fixed.
If one completely closes the chat tab when it is popped out one cannot reload it without reloading the game (refreshing the browser). Confirmed on Chrome but I cannot replicate in FF.

February 18 (3 years ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

That is a different issue, and has been around for years on Chrome. A workaround is to focus on the popped out window and reload, instead of close it. This will cause the popped out window to close, without disturbing the game. It can then be re-opened in the same session.

February 18 (3 years ago)

@Keithcurtis That is interesting. Basically, from what I gather, if I accidently close the Chat Popout in Chrome, I will most likely have to refresh the entire browser session. This is my first time with this bug. Never seen it and I've been closing the popout chat regularly for one reason or another these past few years. What wasn't an issue for me before, now is. Thanks for the heads up.