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All of My Games Are Gone

I am posting this on behalf of my DM who's account is showing "Not Authorized to Post" when they attempted to make a thread about this issue.  I am able to provide contact information for them if necessary.   I am posting their issue below. "First time poster but recently all my games got deleted. I haven't been on the game in the past week so it must have happened around then. Im unsure  if something can be done about it but I put a LOT of prep work into my campaign."
1645571328
Eve
Roll20 Team
Hey there, I'm sorry to hear about the trouble your GM is having. To best assist we'll need them to reach out to us via the Help Center  with details about what's happening.