This sounds like a bug, and not anything that should happen in connection to subscription changing. Contact Roll20 through the Help Center Characters saved in the Character Vault shouldn't be affected by subscription level, only change how freely you're able to export them to other games. There isn't a limit to how many characters you can have in the vault, and even if there were a limit, roll20 wouldn't delete them from a subscription downgrade. (For comparison, if your art library storage quota is exceeded by subscription ending, it only means you can't upload more until you deleted enough to have space for more, but the existing content doesn't disappear anywhere. none of my vault characters have reappeared. Is there a way to get them back? 1. When was the last time the character's where still in your Vault, and around how many did you have stored? 2. Did everything in the vault disappear, or only some?
