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Infinite loading on Firefox

March 05 (3 years ago)

Since this week i cant load into any games using Firefox anymore.
Whenever i click on "Launch" it brings me to the loading screen and doesnt update anymore.

I tried with My Own games, friends games and creating new games.
I can still log into games on other (less prefered) Browseres like Edge.

March 05 (3 years ago)
Andrew R.
Pro
Sheet Author

Try clearing the Turn Tracker. That’s worked for some people recently. 

Otherwise you should use the Help Center and Send a request to get Roll20 staff attention and a ticket to track your issue. It’s mostly community help here. 

Running into this but on Chrome now lol

March 06 (3 years ago)
Andrew R.
Pro
Sheet Author

My advice is the same as above. Also, try an Incognito window. 

March 06 (3 years ago)

Turn Tracker doesnt seem to be the issue, since its on multiple games.

Incognito Mode works though.


Thanks for the tips

March 06 (3 years ago)
Kraynic
Pro
Sheet Author


Kami T. said:


Incognito Mode works though.

That usually means that you have a browser addon that is a problem.  If you don't want to use incognito mode all the time, disable/remove addons until you find the one causing problems.


March 08 (3 years ago)

https://app.roll20.net/forum/post/10728562/dark-mode-vtt-bug-thread/?pageforid=10731073#post-10731073


Just learned this is the issue, and the fix.  Sometimes I hate pushed 'features' that didn't get enough testing...


March 10 (3 years ago)


Kraynic said:


Kami T. said:


Incognito Mode works though.

That usually means that you have a browser addon that is a problem.  If you don't want to use incognito mode all the time, disable/remove addons until you find the one causing problems.


Correct on that one sir.


Privacy Possum Add On prevents me from loading into any game.


Want to know what it does?

"Privacy Possum monkey wrenches common commercial tracking methods by reducing and falsifying the data gathered by tracking companies."


This prevents me into loading into games since the dark mode update. Dark mode isnt even good. There are cases where textboxes are still white or numbers in chat aren`t visible until you turn it of -.-


Im honestly angry about a bad "update" breaking this.