Urgent need help asap game is soon Charging old card after i added new one

i need help bad i wanted to upgrade to monthly pro sub so i saw i would have to cancel my plus sub first so i did now im trying to upgrade with a new creditcard and every time i add the payment with stripe it even tells me it will charge my new card gives me the last 4 numbers from it but it still tries charghing my old card i know because that is my ex wife's card that doesn't have any money in it but she gets a text saying the charge was rejected and it has cause a big argument and some problems i have a new card i want it to charge but it wont charge my new one game is in 3 hours and need help asap

You need to go to the help center and send a request from there.  This sort of thing isn't handled publicly. The help center is in the Community section banner at the top of the page.

i already did i need the help asap i have go no reply at all

I see you are sporting a Pro badge, Nero, so something must have worked. Are you able to use Pro features in your game? 

Hey Nero! I've done what little is in my power to call attention to this. Hopefully you will get an answer soon.

Nero, did you get help?

I think so.  When I posted my response, there was no account tag next to the account name.  There is a pro label there now, so something happened along the way.

I still wasn't able to get card change a friend gifted me the subscription and I paid them with cashapp

I couldn't quite understand the answer. Do you still need help, or is this resolved?

no its not resolved but i have a workaround by having a friend just gift me the subscription and paying them. i still could not get my card to change every time i tried to pay even after i added new card it would try to take it out of the old card that i cannot be using anymore.