Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
May your rolls be chill this holiday season!
Create a free account

Unauthorized

Hello, I am having an issue with entering a game. The GM has the game link and he sent it to me. I click on it and all I get is Unauthorized. The URL that shows at the top is not the same as what he sent me, this is what is displayed <a href="http://app.roll20.net/editor/setcampaign/12097" rel="nofollow">http://app.roll20.net/editor/setcampaign/12097</a> I tried it once and I was able to get in and play, but now I can't. He also sent me another link to another set of encounters to see what would happen and I am getting the Unauthorized page again. Any ideas ? ? ?
I am also having the same problem. I even went as far as having the player create an encounter so that I could join his game and no luck. I have not met anyone else who I know to test this out with.
BTW, Orlando is my son and we were working on this together :-)
Just to check, he's sending you a link that looks something like <a href="https://app.roll20.net/join/12097/BUNCHOFLETTERS" rel="nofollow">https://app.roll20.net/join/12097/BUNCHOFLETTERS</a>, right? (Don't post it here, just checking). The only reason you should be getting that message is if a) there is something wrong with your session (try clearing your cookies and then re-enter the join link), or b) the join link you are receiving is invalid... - RD
Correct. The thing is it was working once with the only problem being the mike would not work (and I did not have a cam). I went and got a cam and tried it when I got the unauthorized page. Never tried it form his computer to mine til yesterday and I got the same message. I will go and clear my cookies and try again to see if it works, will inform you all on outcome. Thanks.
Well I just tried what you said and no luck. Let me explain as much as possible what is going on just to make sure I am not the one causing the problem. First I have two computers networked together. 1 (desktop) is hard-lined (RJ45 cable from router to computer) into the cpu and the other is connected via the Wi-Fi of said router. Second, I created a few encounters on roll20, gave link to my son and while he was on laptop, he connected. I had issues with the mic not working (also no cam at the time), but he saw what I was doing on the maps and I saw as he moved his token. The rolls worked well and we could both see what each was rolling or text-chatting. Third, I deleted an encounter and added a new map and encounter to test the mic and webcam I purchased for the desktop. When I gave the same link that previously worked, he received the unauthorized page. I tried it again to make sure I did not mis-type the URL, but still received the Unauthorized webpage. I tried another encounter/campaign I was setting up still the same problem. Fourth, I decided to create an encounter map from the laptop (son´s account) and generate a link. I tried to connect to his campaign with my account and I received the same result. Fifth, I went to my web browser and cleared my history (it included cookies) and tried that, still unable to connect to each other. I tried the link from my own account and it open a web page with the campaign. I copied the link and emailed it to myself and tried from there and it worked while I was on my desktop. Went to my laptop with son signed in and he tried the link I e-mailed, and still no luck connecting. I do not know anyone else to try this with, so I do not know if this is only because I am trying to connect from the same router or because of my location (currently in the Republic of Panama). I hope the information I provided was adequate enough to see if there is something I am doing wrong. If possible I would like to create a temp encounter map and connect with a volunteer, just to test my mic, webcam, and the capability to actually connect with someone else. I really enjoy the program, as I can put together my games with ease, but this inability to connect is really wearing on my nerves :-( Regards
Try changing your cookie settings to allow app.roll20.net and ega1somethingsomethingsomething-a-hangout-opensocial.googleusercontent.com to set cookies on plus.google.com/hangouts. I had the same problem and then remembered that I had Chrome blocking all third party cookies. Which, in this case, meant app.roll20.net in the google hangout!
Thanks Paul I will give that a try :-)
That is worked for me. Thanks. Though I didn't add the googleuserconent.com. Is it really necessary? Try changing your cookie settings to allow app.roll20.net and ega1somethingsomethingsomething-a-hangout-opensocial.googleusercontent.com to set cookies on plus.google.com/hangouts. I had the same problem and then remembered that I had Chrome blocking all third party cookies. Which, in this case, meant app.roll20.net in the google hangout!
My friend is getting this same error trying to connect to my campaign, but we are not using the google hangout, just pasting the campaign link directly. He has tried clearing cookies and allowing all cookies and still got the same error. He is using mozilla firefox. Any other ideas?