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Sales Report not working

1655227136

Edited 1655228974
DnDPlay20
Pro
Marketplace Creator
I get an error whenever I try to open a Marketplace Sales Report . I tried clearing cookies and history...both Firefox and Chrome. Error ID: a6479269c77f47b89fbf51b7c4435c4e
1655231559
Andrew R.
Pro
Sheet Author
You should use the Help Center and Send a request to get Roll20 staff attention and a ticket to track your issue. It’s mostly community help here. 
1655738738
DnDPlay20
Pro
Marketplace Creator
I sent the request days ago. No response at all.
1655739548
DnDPlay20
Pro
Marketplace Creator
I just sent in yet another report :(
1655740286
DnDPlay20
Pro
Marketplace Creator
On a whim, I just tried pulling up a sales report in a private browser window, still did not work. At this point, I have tried on a tablet, phone, desktop Win11 PC and Laptop Win11 PC. Four different browsers (Chrome, Firefox, Edge and Silk (on tablet)). I have cleared caches, histories, temp files. I have turned off all extensions. Nothing has worked. Still that: ERROR: An Error has occurred. Error ID: c99913e423634e00bc229ef3cb5af54c I'm normally fairly patient, but this is getting frustrating after over a week.
Sorry for the delay on this issue, I've escalated it to get try and get this resolved quickly.
1655746757
DnDPlay20
Pro
Marketplace Creator
Thank you! It is now functioning again :)