Folders Missing

Hey there! I was uploading thousands of object tokens that I had downloaded and organizing them into an Objects folder while within a game that I was preparing. The Objects folder is separate from other folders such as maps, characters, etc.  I was uploading probably several thousand objects and was nearing about 3GB of space used as a Pro user when suddenly the Objects folder disappeared as I added another object. My other folders are still there and refreshing several times didn't make it reappear. All of the objects that I have uploaded are still in my recent uploads.  I was initially able to still see the folder by selecting "Copy to folder" on an object and searching for it there but that is no longer showing it either.  I have tried finding it on both Brave and Chrome but neither looks any different. Chrome is up to date and has no add-ons. I tried clearing the cache on both but nothing there either.  I have spent the better part of 5 hours on this and would like to recover the folders if possible but at the very least would like to know if there are some sort of folder limits that I broke so that I can prevent this from happening again.  Thanks!

You might want to file a Help Center Request for this...

TheMarkus1204 said: You might want to file a Help Center Request for this... Thanks, I did just that. For anyone who has a similar issue at any point, I was basically told that while the library is capable of holding 3GB, you can still overload folders. This specific folder had about 250MB in it when it disappeared.

Interesting. I had not heard that.

Logan G. said: TheMarkus1204 said: You might want to file a Help Center Request for this... Thanks, I did just that. For anyone who has a similar issue at any point, I was basically told that while the library is capable of holding 3GB, you can still overload folders. This specific folder had about 250MB in it when it disappeared. Interesting. Library is capable of holding 3 GB... The Limit for Pro Users is 6.34 GB... Does this mean you can only fill your library up to half the maximum size?

Folders are not really folders in the traditional sense. They only hold pointers to the actual files, which all "live" in Recent Uploads. Which is why it seemed like an odd answer. Possibly the database that holds the pointrs has a limited number of fields? Still weird. In any case, I think the statement meant that a Plus library can only hold 3MB. I can verify that a Pro library can hold more than 3MB.

keithcurtis said: Folders are not really folders in the traditional sense. They only hold pointers to the actual files, which all "live" in Recent Uploads. Which is why it seemed like an odd answer. Possibly the database that holds the pointrs has a limited number of fields? Still weird. In any case, I think the statement meant that a Plus library can only hold 3MB. I can verify that a Pro library can hold more than 3MB. 3 MB? I believe you mean GB :)

Derp. Sloppy typing.