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Unable to upload new or access previously uploaded images in DEV server

July 04 (3 years ago)

I am unable to upload any new images or access previously uploaded images while in the DEV server. I noticed this happening Saturday and it is persisting through today. On Friday things seemed to be working fine. I am able to upload things while on the regular server - but unf I've built 80% of the game in the DEV server. Is this a known issue?

July 06 (3 years ago)

Is no one else experiencing this? It is happening for me across multiple browsers and is still persisting.

July 06 (3 years ago)

Edited July 06 (3 years ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Hi Shaun!

Here  are the general rules for how the Art Library behaves on the dev server. Is this not what you are experiencing?

Image Uploads on the Dev Server

When you search for art assets on the Dev Server using the Art Library tab, it will search through the images you have uploaded and tagged while on the Main server. You can use those images in your Dev Server games as well.

Drag-and-drop image uploads (when you just drag an image onto the tabletop to upload it) will be stored on the Dev Server. They will not show up in Art Library searches, they will not be listed in your Recent Uploads list after you close or reload your game, and they will not show up for use in Games on the Main Server. The advantage to be found here is that these images do not count towards your quota. Any image still in use in the game will still work if you copy it over from the Dev server to the main server.

It's best to use drag-and-drop uploads on Dev for quick one-off images (e.g. for testing or a map you'll only use once on Dev).

July 06 (3 years ago)

No - Whenever I try to upload an image either directly to a handout/character it sits there like its uploading but doesn't actually do anything. When I try to access the Art Library at all - whether it be my Library or the Premade ones I get the little spinning icon forever and nothing ever loads. I've been using the DEV server for some time without problems. Thursday things were working fine but as of Friday I am unable to use/upload any images

July 06 (3 years ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Hmm. I don't generally use the Dev Server, so I can't really speak to any recent changes in behavior. It might require a Help Center Request. Be sure to capture a Console Log (ChromeFirefox) taken from the time you attempt to perform a task that fails.

However, hopefully another person who uses the dev server a lot will see this and comment.

July 06 (3 years ago)

Thanks! I sent one to them just now.

August 04 (3 years ago)

Any response @Shaun R.? I am having the same issue you are.