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Having trouble saving token settings

Hello! I've been trying to help set up a couple of players with their token settings.  I can't seem to save their token settings.  The vision, hp, ac, etc settings revert to default (all checked off) when the token is removed from the map, or when we switch from map to map.  I have to reset the vision settings each time.  I'm sure I'm missing something here.
Hi, Matt G.! Have you gone through all the steps in Linking Tokens to Journals ? The order is important and it's easy to miss a step -- in particular setting the final token as the default token for the character after you've made all the desired changes. (If you have done all that, and you're still getting strange reversions to an earlier state, it may be a bug. But I'm hoping that following the token assignment steps anew will resolve the problem regardless.)