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Unable to use my game - Session has expired loop

August 22 (2 years ago)

Edited August 22 (2 years ago)

Hey there, I was editing things for a game I'm running tonight when I ran into an issue. Immediately after trying to play an audio file in my game, it said my session expired and I needed to reload. I only had the session open for about 15 minutes or so I'm pretty sure. I hit "OK" to reload and immediately after it reloaded, it came up with the exact same message, essentially putting me in a forever loop of reloading the page and it saying the session expired. Has anyone experienced this? Is there already a fix for this? It's not just on one of my games either; it's on all of them. Even the ones I'm not the creator of.

August 22 (2 years ago)

Restarting my PC seems to have fixed the problem for some reason.

August 22 (2 years ago)

Edited August 22 (2 years ago)
Gauss
Forum Champion
A hard refresh of the browser will fix many problems, perhaps that happened when you rebooted. Good luck :)

I am having the same issue. Happens in Microsoft Edge, Firefox, and Chrome. Have tried restarting computer, modem and router. Tried doing the hard refresh in Chrome as well as clearing cache, and deleting cookies for Roll20. Still having the issue.

August 24 (2 years ago)
Gauss
Forum Champion


Eric D. said:

I am having the same issue. Happens in Microsoft Edge, Firefox, and Chrome. Have tried restarting computer, modem and router. Tried doing the hard refresh in Chrome as well as clearing cache, and deleting cookies for Roll20. Still having the issue.


Are you still having the problem?

September 20 (2 years ago)

Having the same issue this evening.  Need to host a game.  I've got a pro membership, so it ain't lack of payment.

September 20 (2 years ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Hi DM Ben!

What have you tried? My first thought would be deleting cache and cookies.

Are you on a supported browser?

Does the issue continue in a private browsing window?