Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Bug Roll20 slows down

1668280316

Edited 1668280368
Hello, Sorry I don’t know if I’m on the right Forum but I have a problem, with my group   of players on several parts of the game we have problems for 2 weeks, Roll20 does not load properly and it slows down a lot. We erased the chat log, then emptied the cache of our browser and yet it continues to slow down a lot, yesterday our part became unplayable and we had to stop. The cards become small square of color and it is impossible to replay before at least the next day. best regards. Have a good evening
Hi there DesEffect, Sounds like some odd behavior for sure and is likely going to need some more digging to get to the bottom of it. Could you send us a ticket via our web form? ( <a href="https://help.roll20.net/hc/en-us/requests/new?ticket_form_id=1500000234201" rel="nofollow">https://help.roll20.net/hc/en-us/requests/new?ticket_form_id=1500000234201</a> ) Some specific information that would be helpful would be to make sure to include a link to an example game as well as some time estimates on when the slow downs occur (what time it seems to happen at? does it happen immediately when you load in?) Thanks in advance!
I've been having the same issue for a couple of months now at the same time every week.&nbsp; Added full details in ticket 106398, ta!