For those experiencing this problem, Roll20 has provided a link: Roll20 VTT Not Loading Bug This form is intended to collect information regarding issues you might be experiencing where the canvas is not rendering on the virtual tabletop, and you are seeing a black screen on load-in. Please fill out the form below as completely as possible as it will help greatly in our investigation surrounding the issues you may be having. As we continue to release changes, you can keep an eye on our Change Log for the most up-to-date information.