Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×

Unable to upload Files above 500KB

1676084017

Edited 1676084071
I'm trying to upload some maps to roll20 but I am unable to. The maps in question are less than 2MB in size. The first is 1.6MB specifically, but when I try to upload the image this happens: No Matter how long i sit and wait for the image to upload, it never does. This is happening for pretty much anything over 500KB and I don't know why as I've never had this issue in the past. File Specifications. File type : Jpg Size : 1.6MB Remaining Storage in Roll20 : 2GB Things I've tried: 1. Using a fresh browser, Edge, Firefox, and Chrome are not working. 2. Clearing Cache 3. Rebooting PC Nothing appears to be working. I have 1gig upload speed as I am on fiber internet and i'm having 0 issues with anything else I try to upload to other sites.  Any and all help would be appreciated. Thank you!
*sigh* I fixed the issue? I guess? For some reason I cannot upload files to roll20 unless thy are on my desktop? Anything i'm trying to upload from a Folder is not working. I'm going to assume it's some Windows 11 Nonsense. Sorry for the post.
1676087526
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi Nubcrawler! If you find out more, please post, That sounds really weird. Are the files in a desktop dropbox/google drive folder or something?
I am having the same issue. Tried this fix but it did not work. Have tried all their guidance and reached out to support for help to no response. Currently my game is about to pause because I can not progress without uploading new maps.
Something I have found is I have an empty game that I use to upload all my maps and whatnot, then I'll add from my art library. I don't know why this works for me, but it's allowed me to upload fully animated maps as well as larger pdfs despite the both of these giving me issues in other games. It may work with smaller jpg files as well.