Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

WHY DOES THIS KEEP HAPPENING OVER THE YEARS?

1680216088

Edited 1680216689
Hollow
Pro
Marketplace Creator
NO EMAIL BODY TEXT BOX! I've cleared my cache, changed browsers and nothing is working. I once found a work around that involved me simply refreshing the browser but it's not working. This issue is losing me money. Fix it please. thx
1680218065

Edited 1680218098
Gauss
Forum Champion
Hi Hollow, Have you tried a hard refresh or clearing cookies/cache?  Alternately, have you tried a separate browser?  Does the same problem exist in Incognito/Privacy mode?
1680218532
Hollow
Pro
Marketplace Creator
yes I've tried all that but I have no idea what incognito mode is
1680218745

Edited 1680218887
Gauss
Forum Champion
For Chrome you can open an Incognito window by hitting Ctrl+Shift+N For Firefox you can open a Private window by hitting Ctrl+Shift+P They both do the same basic thing, open a window without cookies and extensions. It is a good step for troubleshooting.  Please give it a try, if the same problem results then my suggestion is to contact the Devs via the Help Center . 
1680231712
Hollow
Pro
Marketplace Creator
very interesting. thanks for the tip