Upload PDF rest in Virus Scanning

HI ALL! Someone know how solve the problem of upload PDF rest in virus scanning on roll20? I've opened a request on roll20 suppport, i've done averyuthig they said, also a new fresh mozzilla installation with no configuration, extentions or others, but nothing works. They said me a new patch was installed to solve the problem, but nothing changes. After one week without a feedback from roll20 support (3 differente mail sended) i decide to ask in the forum if someone have a solution. thanks for all. Bye   

Hi HT, could you repost in this thread ? It is the major thread for the Virus Scanning issue.  Additionally, I am sorry you haven't gotten further communication from Roll20. Could you double check to make sure those communications have not wound up in your spam folder?

Hi ok i repost in the thread! I ve just verify spam and other folder but no news received from roll20 supporto. Thanks