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Roll20 images are not loading...NEED HELP!!

1680959961

Edited 1680962011
Good day! I would like to ask for help regarding my issue. For context, I have used Roll 20 last April 4 normally and without encountering any issue. However, yesterday was different. The most images did not load for the main page of the Roll20 website as well as for the game itself. I have tried to clear my cache and check my anti-virus as suggested in your Solving Technical Issues link but unfortunately It wasn't heldpful for my dillema.  Below are the respective console log for the Roll20 main website page and In-Game (what loads for me ). Hoping for your timely response to my issue. **PS. I am not able to post the console log for an in-game. I keeps redirecting me to a page saying that the url is invalid. Not sure as to why this is so.
My Console Log for the Roll20 Main Page Matrix.js:5 JQMIGRATE: Migrate is installed with logging active, version 3.0.0 Matrix.js:49 JQMIGRATE: jQuery.expr[":"] is now jQuery.expr.pseudos migrateWarn @ Matrix.js:49 get @ Matrix.js:62 (anonymous) @ utils.js:1098 (anonymous) @ utils.js:1098 (anonymous) @ utils.js:1098 Matrix.js:51 console.trace migrateWarn @ Matrix.js:51 get @ Matrix.js:62 (anonymous) @ utils.js:1098 (anonymous) @ utils.js:1098 (anonymous) @ utils.js:1098 welcome:788&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/images/334108175/THHlMm-UDqCDesRCmje1hw/med.png?1679690093262" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/334108175/THHlMm-UDqCDesRCmje1hw/med.png?1679690093262</a> net::ERR_NAME_NOT_RESOLVED welcome:809&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/images/333644490/_nY0ysdPqiPVTaEtdFomBw/med.jpg?1679404711241" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/333644490/_nY0ysdPqiPVTaEtdFomBw/med.jpg?1679404711241</a> net::ERR_NAME_NOT_RESOLVED welcome:830&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/images/285017557/zSJPHvkovBP4MOzHOkOayg/med.jpg?1652515212739" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/285017557/zSJPHvkovBP4MOzHOkOayg/med.jpg?1652515212739</a> net::ERR_NAME_NOT_RESOLVED DevTools failed to load source map: Could not load content for <a href="https://roll20.net/assets/bootstrap.css.map" rel="nofollow">https://roll20.net/assets/bootstrap.css.map</a>: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE welcome:851&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/images/315323258/y5bK44ZEqya438RZNmtSMA/med.jpg?1669047871277" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/315323258/y5bK44ZEqya438RZNmtSMA/med.jpg?1669047871277</a> net::ERR_NAME_NOT_RESOLVED welcome:1356&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/images/295862781/wJ1nWdN6CZ5llF9fU1mlgg/med.jpg?1658552684072" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/295862781/wJ1nWdN6CZ5llF9fU1mlgg/med.jpg?1658552684072</a> net::ERR_NAME_NOT_RESOLVED welcome:1377&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/images/316465320/D_iPB2IOkTVRbiLWFRb-Yg/med.png?1669776015794" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/316465320/D_iPB2IOkTVRbiLWFRb-Yg/med.png?1669776015794</a> net::ERR_NAME_NOT_RESOLVED welcome:1410&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/images/315680159/mFN4EKuZXoWIAcYzKqrElA/thumb.png?1669304959589" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/315680159/mFN4EKuZXoWIAcYzKqrElA/thumb.png?1669304959589</a> net::ERR_NAME_NOT_RESOLVED welcome:1425&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/images/335152211/rO_5kCweZDNtvVPqfGcFLA/original.png?1680278438419" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/335152211/rO_5kCweZDNtvVPqfGcFLA/original.png?1680278438419</a> net::ERR_NAME_NOT_RESOLVED welcome:1429&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/images/335823561/Xu7k6rDxyvh8ld67n2AWRw/original.png?1680625083936" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/335823561/Xu7k6rDxyvh8ld67n2AWRw/original.png?1680625083936</a> net::ERR_NAME_NOT_RESOLVED welcome:897&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/marketplace/3046712/cy2Y_DFuWtlPiCl3SgzxKw/med.png?1676999056800" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/3046712/cy2Y_DFuWtlPiCl3SgzxKw/med.png?1676999056800</a> net::ERR_NAME_NOT_RESOLVED welcome:910&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/marketplace/548057/N3r2wah17tfkKchLY9sErw/med.jpg?1529443801177" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/548057/N3r2wah17tfkKchLY9sErw/med.jpg?1529443801177</a> net::ERR_NAME_NOT_RESOLVED welcome:923&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/marketplace/3146650/K-fPSrLJGd7goZ26QHrMQw/med.png?1680037851915" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/3146650/K-fPSrLJGd7goZ26QHrMQw/med.png?1680037851915</a> net::ERR_NAME_NOT_RESOLVED welcome:936&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/marketplace/2364024/pcOAaDvgbrrLjcZ3YXCzkA/med.png?1649449725658" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/2364024/pcOAaDvgbrrLjcZ3YXCzkA/med.png?1649449725658</a> net::ERR_NAME_NOT_RESOLVED welcome:1028&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/images/108817734/3wP4E9ANeZSrjFEh5d3RAg/original.jpg?1584553652821" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/108817734/3wP4E9ANeZSrjFEh5d3RAg/original.jpg?1584553652821</a> net::ERR_NAME_NOT_RESOLVED welcome:1040&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/images/235128791/emsps59EW8S5z9ghg_qFOw/original.jpg?1626732976702" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/235128791/emsps59EW8S5z9ghg_qFOw/original.jpg?1626732976702</a> net::ERR_NAME_NOT_RESOLVED welcome:1052&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/images/271147938/OgsDO1zLc5Pnt7ZwKOejkQ/original.png?1645026308591" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/271147938/OgsDO1zLc5Pnt7ZwKOejkQ/original.png?1645026308591</a> net::ERR_NAME_NOT_RESOLVED welcome:1064&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/images/328263890/sQM1G8L5azhWGpXWugSrxA/original.jpg?1676572856562" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/328263890/sQM1G8L5azhWGpXWugSrxA/original.jpg?1676572856562</a> net::ERR_NAME_NOT_RESOLVED welcome:1448&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/marketplace/1113345/id0uVrfNOkd8RF0ByMCzdQ/med.jpg?1584400010241" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/1113345/id0uVrfNOkd8RF0ByMCzdQ/med.jpg?1584400010241</a> net::ERR_NAME_NOT_RESOLVED welcome:1459&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/marketplace/2394377/g9CGsCrlXCizwz9pTQRBjA/med.png?1650653034905" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/2394377/g9CGsCrlXCizwz9pTQRBjA/med.png?1650653034905</a> net::ERR_NAME_NOT_RESOLVED welcome:1470&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/marketplace/2436405/VXpvZ-XjEfjXMBIdSwkGsA/med.png?1652729353138" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/2436405/VXpvZ-XjEfjXMBIdSwkGsA/med.png?1652729353138</a> net::ERR_NAME_NOT_RESOLVED welcome:1481&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/marketplace/2736158/I446huC2oc_mhYswILJ-SA/med.jpg?1665203034614" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/2736158/I446huC2oc_mhYswILJ-SA/med.jpg?1665203034614</a> net::ERR_NAME_NOT_RESOLVED welcome:1508&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/marketplace/2407508/eS-2EjEuoWbbzye-0xFR1g/med.jpg?1651495555208" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/2407508/eS-2EjEuoWbbzye-0xFR1g/med.jpg?1651495555208</a> net::ERR_NAME_NOT_RESOLVED welcome:1529&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/marketplace/2436241/2bh5VOMHHTAbHafTbD6LEA/med.png?1652721311232" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/2436241/2bh5VOMHHTAbHafTbD6LEA/med.png?1652721311232</a> net::ERR_NAME_NOT_RESOLVED welcome:1552&nbsp; &nbsp; &nbsp;GET <a href="https://s3.amazonaws.com/files.d20.io/marketplace/2256716/h_69yHU4mnx2RzSD-X-TZA/med.png?1644013616182" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/2256716/h_69yHU4mnx2RzSD-X-TZA/med.png?1644013616182</a> net::ERR_NAME_NOT_RESOLVED gtm.js?id=GTM-MKL9HM6&amp;gtm_auth=RyNPjkDTh-LgK4oo5gJi6A&amp;gtm_preview=env-1&amp;gtm_cookies_win=x:436 data: {"pixel_id":"o6sp1","gtmTagId":132,"gtmEventId":1} fbevents.js:24 [Meta Pixel] - Duplicate Pixel ID: 965703233507832. t @ fbevents.js:24 w @ fbevents.js:24 E @ fbevents.js:24 Z @ fbevents.js:27 Y @ fbevents.js:27 ua @ fbevents.js:27 (anonymous) @ fbevents.js:27 (anonymous) @ fbevents.js:24 v @ fbevents.js:24 each @ fbevents.js:24 value @ fbevents.js:24 value @ fbevents.js:24 value @ fbevents.js:24 plugin @ 965703233507832?v=2.9.100&amp;r=stable:71 value @ fbevents.js:24 a.registerPlugin @ fbevents.js:27 (anonymous) @ 965703233507832?v=2.9.100&amp;r=stable:33
1680968708
vÍnce
Pro
Sheet Author
Seems to be a common problem recently. Does this suggestion from the Roll20 Team help? <a href="https://app.roll20.net/forum/permalink/11407060/" rel="nofollow">https://app.roll20.net/forum/permalink/11407060/</a>
I've tried it and it seems to get me into an inactive game. I will have to try it during an actual session to know if it works and hopefully i could give a positive feedback by then. I do hope that this issue gets fixed soon by the roll20 team.&nbsp;