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Graphics Performance Notification

April 08 (2 years ago)

Edited April 08 (2 years ago)
Rogue
Pro
Marketplace Creator

Been having this issue for a couple months now and have tried checking a few things. I know that hardware acceleration is turned on. I deleted all extensions and rebooted and it still shows this same notification. Has anyone else had this issue lately? 


April 08 (2 years ago)
Rogue
Pro
Marketplace Creator

It seems to only be popping up in pages where I am using Dynamic Lighting.

April 08 (2 years ago)
Gauss
Forum Champion

Which browser are you using?

April 09 (2 years ago)
Rogue
Pro
Marketplace Creator

I'm using Google Chrome. 

April 09 (2 years ago)
Rogue
Pro
Marketplace Creator

I used Firefox and it did not happen. Seems to be a Google Chrome problem.

April 09 (2 years ago)
Gauss
Forum Champion

What version is your Google Chrome?

April 10 (2 years ago)

Edited April 10 (2 years ago)
Rogue
Pro
Marketplace Creator

Version 112.0.5615.50 (Official Build) (64-bit) Windows



April 10 (2 years ago)
Gauss
Forum Champion

Alright, your chrome appears to be up to date but please try to update it to make sure. 

Something else you can try is to go to: https://get.webgl.org/ and see if you see the spinning cube. 
You can also go to chrome://gpu and please screenshot what you find. (Looking to see if your WebGL is disabled or reduced in some way.)

You can also try toggling hardware acceleration.  I've experienced in the past Roll20 not recognizing hardware acceleration was turned on until I toggled it.


-Adam

April 13 (2 years ago)
Rogue
Pro
Marketplace Creator

@Gauss 

April 13 (2 years ago)
Rogue
Pro
Marketplace Creator

I did see the spinning cube. @Adam I tried that one but nothing new happened. Thanks though.

April 13 (2 years ago)
Gauss
Forum Champion

At this point I suggest filing a report with the Devs via the Help Center. It looks like everything *should* be working, perhaps they can figure out why you are getting the notification. 

April 13 (2 years ago)
Rogue
Pro
Marketplace Creator

Thanks for the help friends