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Token uploads with a broken image

September 02 (10 years ago)
So I got a token to upload once but it wasn't the right size so I deleted it well I attempt to upload the new image with the correct size and now the image just keeps uploading as a broken image need help campaign is tomorrow night and really need this token.
September 02 (10 years ago)
Gold
Forum Champion
make sure the format of the resized image is correct (JPG, GIF, or PNG). Perhaps when you saved it from the resizing program you might've made it PSD or BMP or some other unsupported format.

if you think it might be getting mixed up with the old version, try re-naming the file name to something slightly different in case that helps (Orc.JPG change to Orc2.jpg)

hope this helps.
September 02 (10 years ago)
I can't even reupload the original image anymore ether :( like litearlly anything similiar to how the token looks won't even upload correctly :(
September 02 (10 years ago)

Edited September 02 (10 years ago)
Gauss
Forum Champion
Which upload method are you using (dropping onto the table or using the Art Library Manager's upload function)?
September 02 (10 years ago)
I've tried both I even remade the picture different times and I even attempted to upload the picture from a different computer :(
September 02 (10 years ago)
This is the attempted image if you actually see it please tell me because for some reason I can't see it when uploaded through roll20
September 02 (10 years ago)
Gauss
Forum Champion
What is the format and size of the image?
September 02 (10 years ago)
I have one version .jpg at 2.32kb size another .png at 1.05kb an other .png at 1.04kb
September 02 (10 years ago)
Gauss
Forum Champion
Huh, both should upload fine. Have you tried to upload any other images?
September 02 (10 years ago)
This is really starting to worry me Idk why this doesn't work I can literally upload any other kind of picture and it be fine but this specific picture doesn't work at all :(
September 02 (10 years ago)
Gauss
Forum Champion
That image may be corrupted somehow. What did you pull the image from?
September 02 (10 years ago)

I pulled it from this image the purple girl in the standing still pose.
September 05 (10 years ago)
Just want to report that I have the same issue here.
I can't upload certain images, there is nothing that they have in common with each other, they are sprites I pulled from Fallout 2 and a map I made with Campaign Cartographer.
Some of the sprites work, some give me the broken image thing.
September 05 (10 years ago)
Gauss
Forum Champion
Simon, please go to https://wiki.roll20.net/Solving_Technical_Issues and follow the steps.