Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×

Video Audio error after updates

I've been running a 5e game using a free account for a year, no issues, and all of a sudden nobody can see or hear me when I run my game anymore. It happened within the last week or so. I've cleared my cache, updated my browser, deleted all the items I added to my game during that time (maps, tokens, notes).  It works perfectly fine when I'm playing someone else's game, though (they can see and hear me). Just when I try to run my own, nobody can see or hear me.  I made a copy of the game, and the issue is still happening with that one too.  Any ideas? Thanks guys!
1688442715

Edited 1688442762
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi Joeby! Some things to check: Have you looked at the audio settings to make sure the input and output devices are still configured correctly? Have you verified that the browser is still granting microphone and camera access to the roll20.net domain? Do you get the same issue in a different browser or when running in a private browsing window? Which voice and video system are you using?
1688445423
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Actually, it looks like this might have been just fixed today .