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Ruler when moving tokens

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Ruler when moving tokens
1691610515
James H.
Pro
Permalink for 11575380 Quote
Since the new ruler update, when you try to move your token and right click to make a ruler, it spawns the ruler about 10 squares south of where your actual token is. Is there a way around this or is it just a bug that needs fixing?
1691611995
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 11575406 Quote
Hi James! Try a refresh. That fixed the issue for me. Also, your comment and feedback will likely have much higher visibility in the official announcement/feedback thread .
1691612060
Gauss
Forum Champion
Permalink for 11575408 Quote
HI James,  To confirm, are you using the Old or New UI?  What is the Roll20 VTT zoom level?  Are you using browser zoom? 
1691620040
James H.
Pro
Permalink for 11575579 Quote
To confirm, are you using the Old or New UI?  New UI What is the Roll20 VTT zoom level? Happens in all zoom levels Are you using browser zoom? Browser zoom?
1691621964
Gauss
Forum Champion
Permalink for 11575632 Quote
Browsers have their own zoom, you can find it in the settings for the browser. It can interfere with some Roll20 functionality.  Did Keith's suggestion to refresh your browser help? 
1691628474
James H.
Pro
Permalink for 11575784 Quote
Refreshing didnt help, and the zoom level of my browser did nothing, HOWEVER, setting the zoom level of the roll20 zoom to "auto fit" does make it work, but the moment you zoom in or out again it goes back to being further down. Myself and all my players are having the same issue and we are all using different browsers.
1691629138
WhyteWolf
Pro
Permalink for 11575803 Quote
setting the zoom level to fit also worked for me. however that is not a workable answer. as not all maps work at the fit level. when at a part way zoom level i see the line being several spaces below where the token is. so it looks like the zoom level is what is throwing it off.
1691632099

Edited 1691632610
Gauss
Forum Champion
Permalink for 11575854 Quote
At what zoom levels does the problem occur for you?  I was able to replicate this and the Devs have been informed. 
1691651133
TheMarkus1204
Pro
Permalink for 11576123 Quote
Can Replicate this too! Definitely a Bug! For reference I made a Screenshot:
1691651633
James H.
Pro
Permalink for 11576130 Quote
Gauss said: At what zoom levels does the problem occur for you?  I was able to replicate this and the Devs have been informed.  Thankyou very much!
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