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Phandelver and below: shattered obelisk preorder not unlocking

September 19 (1 year ago)

My Preordered copy of Phandelver and below: shattered obelisk is not unlocking for use.
I'm not sure if Roll20 is planning on late release or the issue on my end. (any one else have the same issue?) 

September 19 (1 year ago)
Jack
Pro

Yeah I am having the same issue my end

September 19 (1 year ago)

I came here to ask the same question.  I'm scheduled to run a game tonight using the new content (Chapter 5) and was hoping to have the maps and handouts set to go.

September 19 (1 year ago)
Light Keeper Clawson
Pro
Marketplace Creator

Reporting same issue. 

September 19 (1 year ago)
Bianca
Roll20 Team

This should  be available now! Our pre-orders generally release about mid-day.

September 19 (1 year ago)

Hey Bianca, I'm still not seeing it in my Add-On list.

September 19 (1 year ago)

Hi Eric - the package contains an Art Pack, a Compendium Expansion, and a Module. If you click Create New Game on your homepage, do you see the Module pop up as an option?

September 19 (1 year ago)

I've already set up a game for this (since I'm running it in about 4 hours).  I'm trying to add it to this game.

September 21 (1 year ago)

Hi Eric, Modules cannot be added to existing games, only Addons can. Shattered Obelisk is set up as a Module so it needs to be created as its own game. (I think you got it figured out looking at your games!)
https://help.roll20.net/hc/en-us/articles/360049691453-Modules