Hi, I've been trying to start DMing with roll20 but whenever I drag monsters from the compendium onto the board, it only shows the default blank character for their tokens and I have to manually change it in the edit section, I searched this issue up and it seems a popular fix is to wait for the popup window to fully load, I tried doing that but it does not fix my issue at all. I also tried changing browsers but that didn't fix it either.