Image not output properly

I tried to print an image inside the roll 20 post, but the image didn't load properly.

Also having this issue this morning, any chat message containing an image link styled

[Text](link.png)

Is not working this morning. Tested image links to imgur, roll20-hosted images, etc on both Chrome and Firefox using both the "Experimental Image Delivery" setting on and off, with cache cleared.

Hey everyone! Same issue here, images not loading neither in the chat nor in character sheets, making an SW FFG RPG game practically unplayable. I believe it's not region-specific, I think? Currently reporting from Eastern Europe, don't know if it's the same for folks in the US/Canada

Hello Mouse P.,

I was about to create a new post on this, but please allow me to jump in this request of assistance, as I'm facing today the same issue for some images, whereas other (with same extension) works without issues..

Further background. Issue persists on my PC after having:

1. Disabled extensions (currently usually using also VTTE in parallel)
2. Tried different browsers:
• Firefox and MS Edge
• no possible test on Chrome due to another unrelated issue here never ending to load for some unknown reason – not to be investigated here)
3. Cleared cache and temp files (and even ROLL20 Chat)
4. Tried in different ongoing adventures (I’m a DM for DnD 5e)

Let me share further technical guidance for a better understanding of the issue I'm facing:

1.    [TTTTT1](https://s3.amazonaws.com/files.d20.io/images/349113660/QD3wTvgeH_cFzap-MOyDXw/max.png) => Works (no problem)

Ø  Dev Tools in Firefox mentions what is copied/pasted below

when moving mouse on the "src" object, developer tool shows the expected picture (a token of a centaur)

       WHEREAS ... [TTTTT2](https://i.pinimg.com/originals/bc/77/b2/bc77b2ec7a0111213b538c7d2be8a73c.png) :

ð  Used to work to display the expected image 2/3 days ago

ð  Displays however now a link (after a timeout, you need to wait a bit) AND NOT AN IMAGE anymore today ... (even though the direct image URL works without issues in any browser tab, or when clicking link in ROLL20 and accepting to open it in another tab)

Ø  Dev Tools in Firefox mentions what is copied/pasted below

when moving mouse on the "src" object, developer tool does NOT show the expected picture (a token of a minotaur) and says "cannot load image" (probably not exact same message in english, this is translated from French)

Any help would be very welcome

Thanks a lot for your attention,

Hey,
I might have the same kind of issue here !
Playing with the "Empire of the Cherry Blossoms" sheets (I think that's the right name in english, "L'Empire des Cerisiers" in french). It used to work well until recently, and now it's almost unplayable, with images not loading at all. I use Chrome and the strange thing is that I tried on Firefox immediatly to check if it was a browser problem, and it worked fine, until I reloaded the page and all of a sudden I had the same issue.
I'll add that I've disabled all extensions, cleared cache and all that.

Same issue, all games with custom sheets I have are all loading without images. Kinda glad everyone else is having the issue because I was having a heart attack thinking I was going to be bashing my head against the code to figure this out. 

Just checked my Chroniques Oubliees Contemporain and Galactiques (french RPG) I am authoring on the sandbox, which have a couple of images (game logo and starship or mecha pictures on certain sheet types). It’s all broken. At first I thought it was because all of sudden my Safari browser from some fruit-company-made tablet was not supported anymore, but it looks like it’s broken for several people on various clients.

Either the image server is messed up, or this is yet another feature deployment that breaks everything (last month it was the sheets not loading the attributes values).

Roll20 folks, please fix ASAP.

For sheets;  please copy your images over to the roll20 repository and update the links.  Images that are hosted off-site break all the time.  Usually fine for development but should be included with the sheet.  Sites can stop the hot-linking of images for many reasons.  Browser's and/or roll20 can have security and image changes that can cause issues as well.  The later is probably the cause of at least some of today's posts...

Cheers

Hi Vince

Thx but the image in my sheets are actually on Github :

https://imgsrv.roll20.net/?src=https%3A//raw.githubusercontent.com/Roll20/roll20-character-sheets/master/ChroniquesOublieesContemporain/coc_bitume.jpg

The https://raw.githubusercontent.com/Roll20/roll20-character-sheets/master/ChroniquesOublieesContemporain/coc_bitume.jpg works 

The issue seems to come from imgsrv.roll20.net or from some change in the sheets rendering

I would suggest submitting a report the Devs via the Help Center to get some attention on this.

@StéphaneD
Thank you for the follow up.  I only brought it up because I noticed the first sheet above had images hosted off-site.

I just checked one of my sheets and the sheet is ok, but the images in the roll template(also hosted on the repo) are missing.

Hi folks, the Devs have been notified and are taking a look. This is a widespread issue affecting images and a number of character sheets.

It's most likely related to imgsrv.roll20.net being currently down, as an example, all of the images required for playing SW FFG RPG are hosted there (I'm talking about the dice icons and major character sheet elements primarily)

@Gauss

Whoops just submitted another request to the help center

This should now be fixed, please refresh your browser. If you continue to have issues please let me know. 

It’s fixed indeed. Well, the sheet rendering at least. Haven’t tested the same issue in chat.

Working!

Thanks for the quick fix and reactivity !

Thank you so much Roll20's Dev Team. Working back like a charm now.

Dear Gauss

Not sure if I'm the only one impacted or not, but I verified on my station that this given issue:

• Did not occur before December 2^nd (accurate date unknown, but was for sure working November 27^th)
• Started to occur December 2^nd (starting point of this post)
• Was fixed same day (and was still effective yesterday) => THANKS A LOT FOR THAT ONCE AGAIN. The whole Roll20 Team's reactivity impressed me a lot !
• But unfortunately seems to start to occur again today ...

Could you please have a look at this and notify R&D Team if you observe the same?

Thanks in advance!

Regards,

Serge

Just few further information to clarify a bit more the above request in order to hopefully grant a better understanding

For instance, if you write in chat the following syntax (gathering the URL of the image in ROLL20 Help Center location)

[roll20](https://theme.zdassets.com/theme_assets/9475793/453e8aaf0bb17ab6f59ea00c7b55843972bcfa20.png)

=>You get as result this (after a little timeout .. be patient) => In other words, the "link", which is clickable and eligible to open the image in a separate tab

=> instead of getting the image in chat which is expected to directly arrive as follows

Same here, image stored on roll20 and used for my own character sheet won't load on certain browser here, for my players, depending on their geographical localisation, they have same issue on all or on some browser.

(Attributes & Abilities are radio which uses image for display, and Exalted Logo on top left is missing too, as all the background images)

Ok, as i posted the picture, it started to work again ...

Hi Folks,

I confirm. This works back again.

Thanks!

Do you think this is something temporary?  All my macros with remotely linked images now seem busted and work like you mention below.  It was working last week (Jan 3) and now graphics linked offsite just show a remote link instead.

Cache cleared, restarted, with VTTES activated and not, etc.  Nothing changes this situation on my end...

Sergio_Sarola said:

Just few further information to clarify a bit more the above request in order to hopefully grant a better understanding

For instance, if you write in chat the following syntax (gathering the URL of the image in ROLL20 Help Center location)

[roll20](https://theme.zdassets.com/theme_assets/9475793/453e8aaf0bb17ab6f59ea00c7b55843972bcfa20.png)

=>You get as result this (after a little timeout .. be patient) => In other words, the "link", which is clickable and eligible to open the image in a separate tab

=> instead of getting the image in chat which is expected to directly arrive as follows

I'm having the same issue with custom sheets now. Customized Call of Cthulhu sheet that's not loading the background image or game logo.

Confusingly enough, its working now for me?  Maybe its just some kind of temporary issue.