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Friend has issues loading into their games

Hi, so one of my friends is having trouble accessing his games. Whenever he tries to load into his games, it gets stuck on the initial loading screen and makes no progress. Myself and others are still able to access our games, though we are located in different regions than him. Any ideas on a possible fix?
1703394349
Gauss
Forum Champion
Hi Daniel,  This may be related to the DDOS attack.  I would have your friend try to clear cookies and cache, if that fails then have them file a bug report with the Devs via the Help Center . 
I have my suspicions it's related as well, but thank you for the help. I'll run your suggestion past him.