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Games will not launch after latest update

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Games will not launch after latest update
1711742314
Jimmy Habelbagel
Plus
Permalink for 11845807 Quote
What it says on the title. I'm using the latest version of Firefox, but nothing will launch.
1711743702
Gauss
Forum Champion
Permalink for 11845826 Quote
Hi Jimmy,  Could you supply more information? What happens when you try to launch your game?  Is this in a regular game or a Jumpgate game?
1711751576
Jimmy Habelbagel
Plus
Permalink for 11845996 Quote
It's in a regular game, where it just gets stuck at the loading screen after I try to launch it.
1711753103
Gauss
Forum Champion
Permalink for 11846027 Quote
Have you tried a Private tab?  Have you tried logging out and then logging back in? 
1711849174
David M.
Pro
API Scripter
Permalink for 11847230 Quote
I had this happen for one of my players a year or two ago (getting stuck on loading screen). Ultimately, I tried making a copy of the game and she was suddenly able to load. I renamed it and we just migrated to the copy. Might be worth a shot for you have run out of things to try.
1711861478

Edited 1711861499
Gauss
Forum Champion
Permalink for 11847366 Quote
Jimmy, are you the Game Owner or a player in the game? 
1712013229

Edited 1712013345
DnDPlay20
Pro
Marketplace Creator
Permalink for 11849774 Quote
I had this same issue two weeks ago. It took a couple hours, but it fixed itself. I tried clearing cookies, rebooting. Everything I could think of. It just suddenly started working. Was during a streamed game, so my viewers did not have a map for a couple hours. Edit: It wasn't my internet connection either. Edit: Just before Jumpgate.
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