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I cannot log in to roll20 via Chrome.

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. I cannot log in to roll20 via Chrome.
1712369121

Edited 1712369150
Blue Jaunter
Plus
Permalink for 11854255 Quote
I keep getting 403 error. I tried clearing history cookies extensions and cache. No luck. I am a paying member and cannot log in. I can log in via Opera. Chrome will not work. 
1712371717
Andrew R.
Pro
Sheet Author
Permalink for 11854294 Quote
I'm using Chrome 123.0.6312.107 to post this. What version of Chrome do you have? Try using an Incognito window, in case you have a Plugin interfering. 
1712375649
Blue Jaunter
Plus
Permalink for 11854334 Quote
Chrome is up to date Version 123.0.6312.106 (Official Build) (64-bit)
1712375752
Blue Jaunter
Plus
Permalink for 11854338 Quote
incognito window worked. how can i check plug-ins?
1712375936
Blue Jaunter
Plus
Permalink for 11854344 Quote
only incognito works
1712377441
Andrew R.
Pro
Sheet Author
Permalink for 11854359 Quote
On my MacOS Chrome, it's Preferences > Extensions   Mine shows only Google Docs Online which is included with Chrome.  I usually launch my games only in an Incognito or Private Browsing window at all times. I use a regular browser window only for these forums. 
1712377511
Andrew R.
Pro
Sheet Author
Permalink for 11854360 Quote
Your next step may be to clear all your cached files and browser history.  Blue Jaunter said: only incognito works
1712409165
Blue Jaunter
Plus
Permalink for 11854594 Quote
Thank you so much. That Worked. Have a nice weekend.
1712518599
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 11856124 Quote
The current advice for this issue (as Andrew says) seems to be clearing cache and cookies on the affected browser (in case anyone else comes across this thread).
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