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Recent Uploads not loading

April 09 (1 year ago)

Edited April 09 (1 year ago)

I'm using Chrome and so far I've tried:

  1. Updating Chrome
  2. Clearing all browser data
  3. Disable all extensions (uBlock Origin)
  4. Running Roll20 in incognito window
  5. Running Roll20 in Firefox

Still the issue presists.

I can manage the images separately in the Recent Uploads list - but not move or delete multiple at the same time from the Recent Uploads windowed list.

I've recently deleted a large amount of images - read somewhere that could affect something?


April 09 (1 year ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Hi Jeppe!

This was apparently fixed at very close to the time of your report. I'd suggest going through your troubleshooting steps again and see if there is a difference. You might also want to try logging out of and back into Roll20 itself.

Hello!

Tried to repeat all the steps from my first post again - but the problem's still there.

Only thing I can think is that I've recently deleted a large amount of images in one go AND that some of the images in my art library are .WEBP - could this be the cause of the issue?

April 09 (1 year ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Hi Jeppe!

Webp should not be an issue. Since you have exhausted the normal steps, and the problem seems to be resolved for most other users, your best bet is to gather a Console Log (Chrome, Firefox) while accessing the library and filing a Help Center Request. This will get dev eyes on the issue.

April 09 (1 year ago)
Gauss
Forum Champion

Hi Jeppe, 

The Devs are aware of the issue and are working on a solution. 

April 09 (1 year ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Yup. I spoke to soon.  :)

April 09 (1 year ago)
JD
Pro

I also have this issue

April 10 (1 year ago)

Edited April 10 (1 year ago)
Andrew R.
Pro
Sheet Author

Data Point: I just upload 30 PNG tokens and 42 JPG pictures to a Jumpgate Art Library game and organized them into my Art Library with no trouble at all. I uploaded them 10 at a time as I usually do.

Anyone know what the status is?