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Gif animations stopped looping.

1714276412

Edited 1714276801
I don't know what's happening, but in all accounts, and in all browsers, and on different computers, the gifs stopped working in roll20. Even though the loop option is activated, they simply stop, or don't even start the animation. - Looping animations don't play automatically; I must manually start them. - Once I press Play, even if Looping is enabled, the animation plays once and stops. Toggling looping off and on again doesn't change anything. I found an old forum post reporting the same problem, and saying that if you copy the gif and paste it right away it will work again (and it did), but that's already a lot of work for the DM. Has anyone here had this problem and know how to solve it? Computer systems used : Win 10 Browsers used : - Chrome 124.0.6367.91 (Official Version) 64-bit - Firefox 125.0.2 (64-bits)
1714278868
Gauss
Forum Champion
Hi Mix Master,  Your best bet is to contact the Devs via the Help Center as I am not sure there is anything a user can do to help with this issue. 
1714367578

Edited 1714367607
I'm experiencing the same thing. Again in all browsers, on all devices.
1714368913
Gauss
Forum Champion
Hi Gargamond,  I also suggest contacting the Devs via the Help Center . That is really the best way for the Devs to track the issue. 
Hey folks, For those having trouble with animations not looping -- could you try copy/pasting the non-looping version on the tabletop and seeing if that copied version starts looping as expected?
Drespar said: Hey folks, For those having trouble with animations not looping -- could you try copy/pasting the non-looping version on the tabletop and seeing if that copied version starts looping as expected? Yes, that worked.
Copy + Paste fixed it right up.  Thanks!  It was driving me nuts.
Is the copy/paste considered the permanent fix for this?  Will there be a fix from roll20, or just the copy/paste work around?  Does roll20 know what caused this and will it be an ongoing issue?
Copy + Paste worked, but until the issue is resolved, that's a huge disinsentive to purchase any more animated assets.   
1715114710

Edited 1715115046
This issue has occurred before, and now its back without warning.  I am experiencing it today now as well, all the animations only play once and don't loop. Edit: Ironically, the last time this bug happened, it was May of last year.   Something about May!  There was a hotfix deployed to fix it, IIRC.
Same here, animations of everything have stopped looping. Personal uploaded ones and those officially  bought in the store. Been a week now.
Animated gifs have started working again, at least on my end.