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White Background While Using Dark Mode.

This is my character sheet in Dark Mode and it's completely unreadable within Light Mode, is there a fix for this or am I screwed? Because it's been about a month since this has happened and I was hoping that it would be solved sooner.


May 18 (1 year ago)
Gauss
Forum Champion

Hi Dylan, 

Try turning the dark mode off and then back on. Perhaps throw in a refresh in the middle. 
Which character sheet are you using?

May 18 (1 year ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

I'd also delete cache and cookies.


(Based on the screenshot, it's the D&D 5th Edition by Roll20 Sheet. The legacy sheet has no dark mode.)

May 18 (1 year ago)

Edited May 18 (1 year ago)
Gauss
Forum Champion


keithcurtis said:


(Based on the screenshot, it's the D&D 5th Edition by Roll20 Sheet. The legacy sheet has no dark mode.)


Doh, that is what I get for posting while I was doing something else. I meant to ask if it was in-game or in Roll20 Characters. 

It's while I play and just in the character sheets when I make a new one. Deleting Cache and Cookies did not work.

May 21 (1 year ago)
Gauss
Forum Champion

Which browser are you using?
Is the sheet popped out of the game? 

It's not popped out of the page and if I do it's still the same issue. I use Opera GX, I've used Roll20 on it for over a year and just now started having the problem.


May 21 (1 year ago)
Gauss
Forum Champion

Please try one of the supported browsers (Chrome or Firefox) to see if the problem is occurring in either of those browsers. 

I tried one of the supported browsers and it still didn't work.

June 04 (1 year ago)
Gauss
Forum Champion

Could you try both of them please? It is important to know if it is an issue in both Firefox and Chrome or just one of them. 

I tried firefox, even though it doesn't really run well on my computer. Neither work.

June 08 (1 year ago)
Gauss
Forum Champion

Unfortunately, if you have cleared cookies and cache, turned the dark mode off then back on, and there is no resolution your best bet is to contact the Devs via the Help Center

June 08 (1 year ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

When making a report, it would probably be a good idea to give your general location. There have been a number of reports over the years of problems with Germany's Deutsche Telekom blocking the file serving services Roll20 uses, for instance.

I'm in Utah. Although I don't think that is what's causing it.