Monster tokens not getting hp and AC when dragged out from the compendium

See title. I’m running 5e, and for the past month or so, whenever I drag a monster onto the map from the in-game compendium, it’s coming over as a token with nothing showing for hp or ac in their bars, when previously those would autopopulate. I can do it myself, of course, but it’s annoying and one more task I need to do as DM.  It may be an issue on my setup, but any help would be appreciated.

First thing I would check is your game settings.  Make sure the token set up in game settings is what you want with each bar being assigned to the appropriate attribute. Save the settings and then in the game, go to the gear icon > Miscellaneous > Apply Default Settings. A box will pop up announcing that it is applying the settings and you have to watch very closely for the thin progress bar to complete before closing that window. This should then replicate those settings to every token you drag from the compendium onto the VTT.  You will still need to fix those in your game journal, as those have already been set when you dragged them out. Second, since you have a Pro account you can set up a macro using TokenMod to apply the settings for the bars from the character sheet to which the token is assigned.

Also, make sure you don't have an existing creature with the same name in your Journal tab. The Compendium will not overwrite the existing creature. 

Still not working. See below for how all fresh  tokens are coming out, and below that for all Default Sheet settings (and how all tokens should be set). There are no copies of these creatures in the journal, and while I'm having the error on the Jumpgate, I'm ALSO having it live. I have the following API Mods installed if that helps: Token Action Maker, GroupInitiative, GroupCheck, Combat Master, Concentration and Aura/Tint HealthColors.  

Thank you for the extra information. I have been able to confirm this in one of my campaigns. I suggest filing a bug report with the Devs, I will do the same. Please include your console log in the report. I am seeing an error in my console log when trying to drag something from the compendium to the table.  Edit: when I duplicated the game the duplicate appeared to function normally. When I create new games this also appears to function correctly. It seems to be only happening to one of my existing games. 

Huh, I thought I was doing that here, eheh. How do you file a bug report?

Hi Red Archon! Unless a thread is dev-created and curated, there's no guarantee they will see an issue. It's also not a good place for issue tracking. Hence, in most cases, the forums are community level help. Here is the link to file a  Help Center Request . That will create an actual ticket. Additionally, you may want to capture a  Console Log ( Chrome , Firefox ) from the time you drag a brand new creature from the compendium.

I have the exact same issue whenever I drag a new monster the health bar and ac don't appear on the token when using Chrome, w hen using Firefox the token doesn't even appear!  On Firefox I need to disable Character pop out window for the token to appear, but the health bar and AC still don't work. Console log when adding token from Firefox and Character pop out window disabled: Console log Firefox and Character pop out window enabled: Console log Chrome:  I'm not using any additional scripts, nor extensions, I had the cache cleaned for Chrome and I just installed Firefox. And I also made a copy of the game but it is still not working.

I'm also experiencing this and have sent in a bug report. The reply in my report asked if I saw the same behavior in a copy of the game; I tried that, and the problem does not appear in the copy. Other than having to re-load all of my MOD scripts, seet my audio/video, avatar and other game preferences, would I also need to re-invite all my players to get them into a copy of the game? Is there anything else that does not automatically get duplicated when making a copy of a game? Edit: There is another thread where a user said that they could stop this behavior by disabling TokenMOD; doing this has no effect on the issue in my game.

Rick A. said: I'm also experiencing this and have sent in a bug report. The reply in my report asked if I saw the same behavior in a copy of the game; I tried that, and the problem does not appear in the copy. Other than having to re-load all of my MOD scripts, seet my audio/video, avatar and other game preferences, would I also need to re-invite all my players to get them into a copy of the game? Is there anything else that does not automatically get duplicated when making a copy of a game? Hey Rick, When copying a game, you have the option to keep all of the players in the copy. They should not need a new invite, and the copy should appear in their list of games. If they are getting into the game via a bookmark, they would need to update the bookmark.

Thanks Keith! keithcurtis said: Rick A. said: I'm also experiencing this and have sent in a bug report. The reply in my report asked if I saw the same behavior in a copy of the game; I tried that, and the problem does not appear in the copy. Other than having to re-load all of my MOD scripts, seet my audio/video, avatar and other game preferences, would I also need to re-invite all my players to get them into a copy of the game? Is there anything else that does not automatically get duplicated when making a copy of a game? Hey Rick, When copying a game, you have the option to keep all of the players in the copy. They should not need a new invite, and the copy should appear in their list of games. If they are getting into the game via a bookmark, they would need to update the bookmark.

Day 2. of testing, it seems like API's do not affect this bug, the probably reason i was succesfull is that setting API's refreshes the game and first one or two sheets are imported flawlessly. The problem is not fixed. I read trough here and tryed making a coppy of one of my games as suggested, at first everything was fine, but only for a short time the problem comes back.  After extensive personal testing i have concluded that no matter what you do, if you create a copy it will still not work propperly. And after even more testing it must just be a technical problem from roll20 because even creating an entirely new game with nothing changed the bug still continues to exist. If you have this problem just go to the roll20 help center. At least raise awareness about the problem

I also am impacted by this bug. I have submitted a bug for this with screenshots and console log.  I'm curious if anyone has a work around as it is fairly significant blocker to productivity to have all monster tokens from my many-many monster books have blank size, HP, and ac.  Any temporary fix or update from the dev teams?  Thanks. 

I as well have this issue with all tokens. It sucks because I have bought all of kobold press monster manuals. monster manual expanded and now none of them drop like when I first bought them. Do we need to make a ticket each individually for this to get solved per account or are the devs gonna fix the bug and it trickles down to us all? 

I have having this issue too. Hopefully there is a fix for it soon.

As a reminder folks, please file a report with the Devs via the Help Center so that they may track the issue. 

I've been having this issue for months as well, but on top of the HP/AC bars not being shown, but the token size is bugged as well as dark vision. this is so annoying

Hi Goddess,  Please file a report with the Devs via the Help Center so that they can track this issue.  I am frustrated with it too. 

Is this bug just randomly occurring sometimes and not others for everyone?  I'm finding when it happens, if I delete the bad entry in the handout section, do a hard refresh on the browser (control + shift + r), and then try again, it works the second time.  That would lead me to believe its some kind of a cache issue. Edit : Even without a hard reset of the browser, if I just keep deleting the handout and re-dragging from the compendium, it eventually works. -Adam

I've submitted a help request (and a follow up) about this issue. I've received feedback that it's being looked into, but that i t's hard to pin down because it's not consistent. I did try the suggestion of copying the game, but the problem soon (as in later that same day) started up again the new copy. Adam Caramon  said: Edit : Even without a hard reset of the browser, if I just keep deleting the handout and re-dragging from the compendium, it eventually works. I tried this too, and it does eventually work. Still a PITA though.

I've had this issue for, I'd guess, over a year ALL the time without fail. I've not had a single instance of it working as intended for as I said, about a year or more. It really coulld be longer than that. 

I had this problem and copied my game and now it is working in the new game